Senior Manager, Business Operations (R-19946)

London - EnglandEmployee: Full Time

OperationsOperations Specialist

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Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics,

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OperationsOperations Specialist

Shape the Future with Dun & Bradstreet

At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers.

The Senior Manager, Business Operations serves as a strategic advisor and trusted partner to the global Chief Operating Officer and senior leadership team, helping to drive strategic priorities, business performance, and transformational change.

This role will lead high-impact initiatives that support strategic execution, operational excellence, and executive decision-making. Acting as a trusted advisor to the COO, this role will leverage data, insights, and strong stakeholder management to drive alignment, accelerate execution, and deliver measurable business outcomes across a complex global organization.

This role will be based out of our Paddington, London office where we operate on a hybrid basis with 3 days a week on site. Occasional international travel will be required for this role.

Partner with the COO to translate business strategy into clear priorities, actionable plans, and measurable outcomes

Lead cross-functional projects and business initiatives that drive sustainable business growth

Design and manage executive business review processes, ensuring transparency, accountability, and alignment on key performance metrics and strategic initiatives

Facilitate leadership forums and governance meetings that support effective decision-making and execution

Deliver strategic analysis and actionable insights across financial, operational, customer, and market data

Develop business cases, executive presentations, and decision-support materials that enable informed leadership and Board-level decision-making

Build strong partnerships across Finance, Strategy, Product, Sales, Marketing, Operations, and People teams to drive alignment and execution. Influence stakeholders at all levels to navigate complex challenges, manage competing priorities, and deliver enterprise-wide impact

Leverage AI-enabled tools and emerging technologies to enhance decision support, streamline operating processes, improve productivity, and increase the effectiveness of the COO Office

Develop executive communications and change narratives that effectively articulate strategic priorities, organizational direction, transformation initiatives, and business performance updates for internal and external audiences

Bachelor's degree in Finance, Analytics, or a related field

10+ years of experience in strategy, transformation, management consulting, program management, or senior business operations roles

Experience within a leading consulting firm or in an internal strategy, transformation, COO Office, or Chief of Staff function is highly desirable

Strong executive presence with the ability to engage, influence, and challenge senior stakeholders constructively

Exceptional analytical and problem-solving skills, with the ability to synthesize complex information into clear recommendations

Exceptional executive communication skills, including developing executive-level presentations, analyses, dashboards, and data-driven narratives that inform and influence business decisions

Proven track record leading complex, cross-functional initiatives in a fast-paced global environment

Ability to identify improvement opportunities, remove barriers to execution, and drive adoption of new ways of working

Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success

Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs

All Dun & Bradstreet job postings can be found at https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.

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