Saless Assistant

Provide first-level support to customers and prospects by registering and redirecting inquiries or complaints.

Manage customer orders:

• Maintain and update customer databases and price lists.

• Review orders and ensure accurate data entry.

Serve as a point of contact for external customers and DOGA subsidiaries:

• Respond to inquiries, process quote requests, and provide basic technical information.

• Assist in resolving issues such as delivery delays or payment follow-ups.

Perform document management tasks: organize records, classify and archive documentation.

Support opportunity and project tracking:

• Assist in CRM maintenance and follow-up of open opportunities and GIDs.

CFGM/S in International Trade, Administrative Management, or similar.

Over 3 years in a similar role, preferably in the industrial or automotive sector.

Advanced level of English is essential. German and other languages are a plus.

Knowledge of SAP.

Proficiency in Microsoft Office, especially Excel.

Proactive, dynamic and high capacity for work and resolution.

Customer-orientation and focus on continuous improvement.