PH Forward Deployed Product Manager

A modern, AI-native platform for physical product businesses to manage the flow of goods, dollars, and data in real time, across:

• Procurement

• Inventory

• Orders

• Fulfillment

• Finance

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  Assist US FDPMs in managing install activities and system implementation across the full lifecycle (discovery → design → build → UAT → rollout → support ).

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  Prepare client deliverables such as process documentation, configuration workbooks, and training materials.

• Analyze complex client business processes, data, and pain points across various functional areas, with a primary focus on the supply chain (e.g., procurement, inventory, logistics, warehousing).

• Support data cleansing, validation, and schema setup to ensure smooth migration into the DOSS platform.

• Conduct quality checks to maintain integrity of client data before and after go-live.

• Work with clients to document, refine, and optimize business processes.

• Assist with system configuration, testing, and troubleshooting.

• Identify gaps or issues and escalate to senior PMO staff with recommendations.

• Provide hypercare support to clients after rollout, triaging issues and ensuring timely resolution.

• Track client feedback and work with cross-functional teams (product, engineering, support) to resolve problems.

• Maintain project trackers, dashboards, and reporting for U.S. PMO visibility.

• Document lessons learned and contribute to continuous improvement of PMO playbooks.

• Bachelor’s Degree in Engineering, Information Systems, Supply Chain Management, or related fields. Strong preference for those pursuing their Master's Degree in a relevant discipline.

• Excellent C1/C2 Native Proficiency Level in English Communication.

• Must be a Filipino citizen based in or near Metro Manila (Mega Manila area).

• Fundamental knowledge in supply chain, enterprise software, and systems implementation.

• 2-5+ years of experience in system implementation or business operations.

• Ability to understand client business processes and translate to table/schemas and automation designs and build.

• Strong data skills: expert ability to work with spreadsheets, schemas, and large datasets; comfort with data cleanup and validation.

• Advanced technical competency (e.g., schema design, workflows build and troubleshooting).

• Excellent organizational and time management skills; ability to manage multiple priorities across time zones.

• A proactive, problem-solving mindset and eagerness to learn.

• SQL, ERP/CRM system experience is a nice to have but not required.

• Experience with supply chain systems → inventory management, supply chain, finance/accounting workflows.

• Experience with ERP, CRM, or workflow software implementation → NetSuite, SAP, Sage, Odoo, Cin7.

• Understanding of business process design → operations, finance, supply chain, procurement, operations, etc.

• Coding experience is nice to have but not required.

• Ability to configure and test API credentials for integrated platforms → Shopify, QuickBooks, 3PLs, WMS, etc.

• Foundational knowledge in finance and accounting.

• Monday to Friday 9AM to 5PM US Pacific Time Zone or 12AM-1AM to 8AM-9AM Philippine Time Zone.

• Shift may slightly change after the first month of onboarding depending on your client assignment.

• Top of the market salary offer for the PH workforce.

• Comprehensive employee benefit package including HMO upon regularization.

• Be part of a fast-growing ERP startup backed by a strong vision.

• Work closely with the US team and gain exposure to US and global clients.

• Develop project management and technical skills in a dynamic environment.

• Collaborative, supportive, and growth-focused team culture.