VIP Host, Detroit

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It’s transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We’re not waiting for the future to arrive. We’re shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.

As a VIP Host, you will oversee and cultivate relationships with DraftKings’ most highly engaged Players. You’ll be responsible for the day-to-day execution of DraftKings’ industry-leading VIP engagement strategy, understanding the true needs of our Players to foster long-term loyalty to DraftKings. When you join us, you’ll play a key role in helping us deliver a world-class player experience that drives high levels of brand advocacy.

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  Create new business revenue by understanding and developing strong, authentic, and trusted player relationships.  

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  Manage all aspects of the relationship with the player through local events, regular communications, and escalation responses.

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  Maintain a thorough understanding of the market while proactively providing new game offerings, promotions, channels, and platforms to players. 

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  Lead player reactivation efforts to increase engagement.

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  Compile player feedback to support improvements to the platform and identify opportunities.

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  Execute against all VIP policies and guidelines, including responsible gaming policies.

• Bachelor’s degree in a related field or relevant experience.

• At least 3 years of experience in a Sales, Account Management, or customer-facing role.

• Comfort working in a fast-paced, highly collaborative, and entrepreneurial environment.

• Analytical mindset to make quick and confident decisions on data and trends. Willingness to travel and work nights and weekends.

#LI-AI1

We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.