Senior Site Reliability Engineer, Lithuania

DriveWealth is on a mission to make investing easier. We believe that everyone should have the ability to control their financial future, and that access to financial markets should not be limited by geography, wealth, or legacy systems. We are a global B2B financial technology organization dedicated to democratizing access to financial independence around the world. Our mission is realized through an API-based platform, empowering our partners to offer seamless investing and trading experiences to clients worldwide, all from their mobile devices. Our technology provides partners with a modern, extensible toolkit, enabling traditional investment workflows and innovative techniques like fractional share ownership. DriveWealth has evolved into a global platform offering trading of US equities, mutual funds, ETFs, fixed income, and options.

There’s never been a better time to build a category-defining business and there has rarely been a team better positioned for this opportunity. Our culture blends the pace and agility of a fintech start-up with the impact, stability, and discipline of Wall Street. We encourage creativity and experimentation while ensuring institutional-grade execution and regulatory compliance in everything we do. Join us and help build the future of global investing!

As a Senior Site Reliability Engineer based in Lithuania, you will enhance the reliability and performance of our Brokerage-as-a-Service platform during critical 7/24 operations. This role demands a proactive approach to managing technical challenges and system optimizations aligned with our global operational strategies.

• →Support the SRE team in developing and implementing enhancements to support workflows, focusing on automation and efficiency improvements
• →Handle technical escalations, troubleshoot complex FIX and API connectivity issues, and actively participate in on-call rotations during non-traditional hours to ensure rapid response and resolution
• →Adhere to and administer incident and change management policies
• →Coordinate incident resolution efforts and implement change management protocols to maintain and enhance system reliability
• →Work closely with the Lithuania office to ensure smooth operation and alignment of SRE practices across time zones
• →Coordinate Incident Post Mortems and RCA analysis
• →Design, implement, and maintain comprehensive monitoring, logging, and tracing solutions (observability stack) to provide deep insights into system performance and user experience
• →Partner with product and engineering teams to define clear Service Level Indicators (SLIs) and Service Level Objectives (SLOs), managing error budgets to ensure service reliability meets business needs

• 3+ years in a senior SRE role or a similar position, demonstrating deep knowledge and expertise in site reliability engineering and operations
• Knowledge of FIX protocol and messages, ability to read FIX logs
• Familiarity with REST APIs and a strong understanding of API integration
• Proficient in Python and scripting for automation and system management, with a proven track record of developing and implementing automation solutions
• Expertise in SQL and transactional databases, including querying and troubleshooting
• Strong analytical and troubleshooting skills with a proven ability to identify and resolve technical issues through root cause analysis
• In-depth knowledge of core networking concepts including TCP/IP, routing, and DNS
• Familiarity with maintaining and troubleshooting systems within both cloud (AWS) and co-location (colo)
• Availability for flexible work hours and willingness to cover US markets trading sessions, including L2 on-call coverage
• Knowledge of change management processes and risk management

• Experience in the brokerage or financial industry
• Proficient with cloud services, particularly AWS, and knowledgeable about cloud architecture best practices, including IAM, EC2, S3, and DynamoDB
• Experience maintaining and supporting containerized systems, with familiarity in orchestration tools
• Knowledge of Infrastructure as Code (IaC) practices and tools such as Terraform or CloudFormation
• Ability to manage and troubleshoot job scheduling tools like Rundeck or Apache Airflow
• Advanced skills in managing containerized environments using Kubernetes and OpenShift
• Practical experience with Confluent Cloud, RedPanda for event streaming architectures
• Experience with API-based applications and a basic understanding of using the browser developer console for front-end debugging

Additional Notes: This role is critical for our continuous operations and requires a commitment to nighttime hours, aligning with the global nature of our financial services. Candidates must be prepared for intense collaboration periods and proactive communication across global teams.

Applicants must be authorized to work for any employer in the U.S. DriveWealth is unable to sponsor or take over sponsorship of an employment Visa at this time.

We do our best work when we’re in the same room. To maintain the speed our partners expect, our New York and Chicago teams work in-office 4 days a week. We’ve found that being physically side-by-side is the only way to solve complex problems in real-time and stay truly accountable to the products we ship. When you’re here, you’re working directly with the people making the decisions. To support that work, we provide competitive compensation, equity, and a 401(k) match. We also offer full insurance coverage, a wellness reimbursement, a company-provided phone, and a personal development allowance. Finally, we value the time you spend away from the office with generous PTO, observed holidays, and extended leave.

Applicants must possess the legal right to work in the country where the position is located at the time of application. DriveWealth requires all employees to provide original documentation verifying their work authorization on or before their first day of employment.

For US-based roles: Applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future visa sponsorship. DriveWealth does not provide visa sponsorship or support for employment authorization, including transfers, at this time. Offers of employment are strictly contingent upon an individual’s ability to secure and maintain the legal right to work at the Company.

We leverage AI to work smarter and move faster. We seek AI-curious talent who are proactive about using emerging tools to increase signal quality, reduce friction, and improve outcomes to deliver products faster, provide better service to our partners, and to streamline processes. Your ability to leverage our internal tools and technology to drive results is as important to us as your core domain expertise.

To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. 

DriveWealth does not accept agency resumes. Do not forward resumes to our jobs alias, employees, or any other organization location. DriveWealth is not responsible for any fees related to unsolicited resumes.