Production Support Engineer (Westlake, TX)

• 8+ years of experience in Production support and on call handling 24/7 applications and Infrastructure.
• Extensive experience working on AWS cloud environment.
• Experience in programming languages like Java, python, node, Shell scripting.
• Exposure to supporting varied Infrastructure components like EKS, Kafka, MQ ,
• Database technologies like MongoDB, MariaDB and caching solutions like Redis on AWS would be a plus
• Experience in monitoring and alerting using CloudWatch, Datadog preferable.
• Brokerage back-office systems knowledge would be a plus
• Experience in building and deploying CI/CD pipelines with Jenkins Core and Terraform
• Flexibility and adaptability to learn and support new technologies on the cloud.
• Strong communication (written and verbal) and interpersonal skills.
• Familiarity with ITIL framework and Agile Methodology
• Ability to effectively multi-task and manage his/her time, and the ability to work independently as well as within a team environment.
• Demonstrated technical, analytical, and problem-solving skills.

• Experience in installing and maintaining Linux-based operating systems
• Hands on logging at Linux servers and accessing file systems.
• Experience on scripting using Perl, shell and bash.

• Bachelor’s degree in Engineering or Computer Science preferred
• MSCE or A+ certification is required, with MSCE preferred
• AWS certifications preferred (AWS SysOps, DevOps)

• Use Data dog, Dynatrace, Kibana, Logstash.
• Java, Python, Node

Department: Preferred Vendors
This is a contract position