Continuous Improvement Manager

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This position is responsible for applying continuous improvement methodologies, tools, and techniques to identify improvement opportunities, address complex business challenges, and lead operational excellence, business integration, and transformational improvement initiatives across Lighting Programs. Methodologies may include Lean, Six Sigma, Design Thinking, Business Process Management (BPM), and other structured improvement approaches. The incumbent is accountable for leading improvement efforts from opportunity identification through implementation, sustainment, and realization of business value.

This position engages with all levels of the organization to identify, prioritize, and execute initiatives aligned with business objectives and leadership priorities. The incumbent will partner with leaders and stakeholders to evaluate opportunities, define scope, facilitate workshops and improvement events, assess current-state processes, and develop practical, sustainable future-state solutions.

The position is responsible for translating improvement outcomes into actionable plans, business requirements, governance structures, and measurable deliverables that support operational performance and customer value. The incumbent is expected to engage directly with business operations, systems, and processes to understand organizational needs, identify opportunities for standardization and optimization, and support successful implementation of improvement initiatives.

The incumbent will collaborate with cross-functional teams, business leaders, project resources, analytical resources, and change management practitioners to achieve desired outcomes and support organizational objectives. Responsibilities include overseeing initiative execution, monitoring progress, measuring results, documenting activities, maintaining action plans, tracking key performance indicators, and communicating progress, risks, opportunities, and outcomes to leadership and stakeholders.

In addition to leading improvement initiatives, the incumbent will coach and develop others in continuous improvement methodologies and problem-solving techniques. This includes facilitating knowledge transfer, mentoring project teams, supporting change adoption, and promoting a culture of continuous improvement, innovation, accountability, and operational excellence.

Strong leadership, facilitation, collaboration, analytical thinking, and problem-solving capabilities are essential.

The incumbent must demonstrate the ability to influence diverse stakeholder groups, manage competing priorities, and build alignment around change. The successful candidate must demonstrate a questioning attitude, customer-focused mindset, and ability to communicate complex concepts effectively to both technical and non-technical audiences. This professional-level position operates proactively; exercises sound judgment and requires minimal direction while leading multiple priorities in a dynamic business environment.

• This role requires a strong continuous improvement background and direct leadership experience as a process owner, program owner/manager, or workstream owner for major operational efficiency and cost savings initiatives. The incumbent must translate business priorities into structured strategies, actionable work plans, measurable deliverables, and sustainable results while balancing strategic ownership with hands-on execution. Success requires partnering with leaders and stakeholders to identify opportunities, remove barriers, optimize resources, and deliver outcomes that improve performance and support long-term business value.
• Lean Six Sigma Black Belt certification or higher.

• →Primarily office environment with occasional operational facility, site, and field visits.

Own and execute continuous improvement events and business integration efforts based on priorities established by senior leadership. Responsibilities include engaging and collaborating with stakeholders, analytical resources, and subject matter experts to understand current-state processes, define desired outcomes, identify sustainability measures, plan and facilitate events, develop transition steps from current state to future state, identify and address implementation barriers, translate discussion points into implementation strategies, support readiness efforts, track sustainment, execute follow-up actions, complete just-do-it improvements, and support check-and-adjust requirements.

Generate and deliver required work products, including report-outs, leadership follow-ups, readiness tactics, impact assessments, implementation materials, and other deliverables necessary to support continuous improvement, governance, and business integration requirements.

Coach and mentor peer teams, stakeholders, and event participants on continuous improvement concepts, tools, and application to the business model. Support development of organizational capability by sharing best practices, reinforcing structured problem-solving methods, and promoting practical application of continuous improvement principles.

• No special physical requirements beyond those associated with a standard office environment and occasional field site visits.

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• Bachelor’s degree in business, Engineering, Operations Management, Organizational Leadership, Project Management, or another related field.

• Associate degree with 11 years of related experience in continuous improvement, operational excellence, business process management, project management, business integration, organizational effectiveness, or a related discipline.

• Minimum of 7 years of related experience in continuous improvement, operational excellence, business process management, project management, business integration, organizational effectiveness, or a related discipline.
• Demonstrated experience applying continuous improvement methodologies to identify opportunities, address business challenges, and deliver measurable results.
• Experience leading cross-functional initiatives from opportunity identification through implementation, adoption, and sustainment.
• Proven ability to facilitate workshops, improvement events, stakeholder engagement sessions, process analysis sessions, and strategic planning activities.
• Experience collaborating with leaders and stakeholders across multiple organizational levels to drive alignment and achieve business objectives.
• Strong analytical, problem-solving, communication, facilitation, and organizational capabilities.
• Ability to manage multiple priorities and lead complex initiatives with limited direction.

• Expert/Coach - Lean Six Sigma Black Belt certification or higher

• Various company locations, including Charlotte, Raleigh, St. Petersburg, Cincinnati, Plainfield, and other company facilities as necessary.