Senior Product Owner – Customer Foundation

Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

• →Experience as product owner for raw data products that bring enterprise customer systems such as SAP into AWS data fabric for consumption
• →Experience with Duke Energy's technology solutions and infrastructure
• →Defines and manages product roadmap
• →Build, groom and prioritize the product backlog, continuously managing expectations with relevant stakeholders – including the senior leadership team
• →Manage the sprint planning process and participate in all relevant ceremonies (reviews of prior sprints, grooming, retrospectives, etc.)
• →Develop a deep contextual understanding of our customer, worker and user needs
• →Gather market feedback through user interactions, focus groups, and by performing industry research to support future development
• →Write detailed functional specifications, user stories and product documentation
• →Collaborate with cross-functional teams of developers, designers and analysts to implement and deliver new products and features
• →Collaborate with the organization on vision, strategy, decisioning, tactical execution, and measurement systems
• →Communicate roadmap stages and timelines internally with key stakeholders

• Bachelors degree
• In addition to required degree, four (4) years related work experience
• In lieu of Bachelors degree(s) AND 4 year(s) related work experience listed above, High School/GED AND 8 year(s) related work experience

• Certified SCRUM Product Owner
• Experience with ISU/HANA data, MDM/CIM, and Salesforce
• Experience with customer data and experience

• 7 or more years working in the utility industry
• Experience as a Senior Product Analyst
• Agile Product Owner certification
• "Black Belt" Six Sigma certification
• Experience with Jira

• Entrepreneurial with a strong inclination towards action, preferably with experience shipping software
• Ability to communicate complex and innovative concepts to a new product development team
• Clear passion for topics of technology products and an ability to identify possibilities to innovate
• Ability to be self-directed and to proactively anticipate problems and seek opportunities
• Excellent communication skills including the ability to build relationships and effectively influence across all management and organizational levels
• Strong understanding of the SDLC process and the ability to work in an agile environment with bi-weekly releases
• Experience with relevant new product or technology development experience working in a fast-paced environment
• Experience operating in an environment driven by KPIs where you have the accountability to determine the best course of action to meet your goals

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• Hybrid Mobility Classification – Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees must live within a reasonable commute to their designated Duke Energy facility, not greater than 50 miles one way. Employees are expected to report to their assigned Duke Energy facility as required and directed by their manager, on average 3 full workdays per regular workweek.
• Office environment mostly, often with research, analysis or engagement conducted in plants or field