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Shopper Insights Client Lead

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Quick Summary

Overview

About dunnhumby dunnhumby is the global leader in Customer Data Science, helping the world's most ambitious retailers and brands put the customer at the heart of every decision. With nearly 3,

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dunnhumby is the global leader in Customer Data Science, helping the world's most ambitious retailers and brands put the customer at the heart of every decision. With nearly 3,000 experts across Europe, Asia, Africa and the Americas, we partner with iconic businesses like Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro to turn data into growth, innovation and measurable value for their customers.

Our John Lewis Partnership team brings dunnhumby’s customer science to one of the UK’s most trusted retail groups — spanning Waitrose & Partners and John Lewis. Working with MyWaitrose loyalty data and JLP’s rich customer insight, we help the Partnership understand its customers more deeply and turn that understanding into the ranges, promotions and personalised experiences that build lasting loyalty.

About the Role

~1 min read

Requirements

~1 min read
  • Degree or equivalent in a relevant subject.
  • Translate data into insight with clear, actionable recommendations for growth
  • Able to communicate impactfully with clients
  • Building great relationships with new and existing client stakeholders, establishing trust and becoming a true partner
  • Consultative approach to selling, identifying needs and selling appropriate solutions
  • Great collaboration with colleagues

We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

And we don't just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process — please let your recruiter know what adjustments would help.

What We Offer

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Eligible UK colleagues have access to a broad benefits package.

✓Healthcare: Flexible allowance and optional private medical cover through Vitality, including the option to add a partner and/or dependants within the flexible allowance.
✓Protection & pension: Mandatory 2x annual basic salary life assurance, income protection and critical illness cover, plus an Aviva defined contribution pension with up to 7.5% matched funding.
✓Time off: 25 days’ holiday per holiday year in addition to Public Holidays, the option to buy up to 5 additional days, loyalty days and a birthday day off.
✓Wellbeing: Access to the dh Wellness hub and employee assistance covering a broad range of topics, with up to six free professional sessions available.
✓Lifestyle & extras: Options include car leasing, interest-free tech purchases over a 24-month period, dental and travel insurance, Cycle to Work, restaurant savings and long service awards.

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found(here)

 

Location & Eligibility

Where is the job
London, United Kingdom
On-site at the office
Who can apply
GB

About this job

Who can apply
United Kingdom
Posted
1 day ago
Employer
has 41 open jobs on Jobera in 7 countries.

Listing Details

Posted
October 19, 2026
First seen
October 19, 2026
Last seen
October 20, 2026

Posting Health

Days active
0
Repost count
1
Trust Level
61%
Scored at
October 20, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy.

Employees
1,001-5,000
Founded
1989
View company profile
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Shopper Insights Client Lead