Head of Change

Gbr - Any Cityexecutive

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Quick Summary

Key Responsibilities

Senior experience leading complex change portfolios and multi-disciplinary delivery teams in a regulated or operationally critical environment Proven track record in delivery governance,

Technical Tools

Other

Job Title – Head of Change

Location – UK based, travel to London office required

Type – Permanent, Full-Time 37.5 hours

We keep the London insurance market moving. With 100+ years of market heritage, we combine specialist people, proven processes and technology to make complex insurance operations simpler, faster and more reliable — supporting 400+ market participants across the insurance lifecycle.

We're evolving. Data, automation and modern technology meet deep insurance expertise to reduce friction and create better outcomes. Our culture? Collaboration, boldness, integrity and ownership.

Lead Velonetic's entire change portfolio — turning prioritised demand into predictable, well-governed outcomes. You'll combine strategic oversight with hands-on delivery leadership, managing Project Management, Business Analysis and Testing teams from mobilisation through to successful adoption.

You'll build trusted relationships with senior stakeholders, maintain a clear integrated delivery roadmap and create the transparency that allows leadership to make confident decisions on priorities, resources and trade-offs.

Responsibilities

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→Own end-to-end delivery across the complete project lifecycle — mobilisation, planning, execution, implementation and closure
→Lead three disciplines — Project Management, Business Analysis and Testing as a high-performing delivery capability
→Drive the delivery roadmap — milestones, dependencies, critical paths and implementation windows
→Run governance — reporting, stage gates, RAG status, risk escalation and financial performance
→Represent Velonetic externally — lead Market Governance across relevant industry and market forums
→Manage the DXC relationship — day-to-day delivery alignment, joint planning and supplier performance
→Control budgets — project forecasts, actuals and financial discipline across the portfolio
→Land change successfully — readiness, transition, cutover, warranty and handover to BAU

Senior experience leading complex change portfolios and multi-disciplinary delivery teams in a regulated or operationally critical environment
Proven track record in delivery governance, project financial management and resource capacity planning
Strong knowledge of PM, BA, testing, readiness and transition practices
Experience managing supplier-dependent delivery with joint planning and commercial escalation
Executive-level stakeholder influence and cross-functional alignment
Clear, engaging communication with the judgement to balance pace, quality and delivery

Insurance, financial services or regulated sector experience
Led large-scale transformation alongside an outsourced delivery partner
Built or matured PM, BA and Testing functions as professional disciplines
Portfolio planning tools, delivery reporting frameworks and resource management systems
Agile, hybrid and traditional delivery methodology experience
Professional certification (MSP, PMP, PRINCE2 Practitioner, APM ChPP or equivalent)

We offer a comprehensive range of training and career development opportunities, a structured induction programme, tailored job training as well as mentoring and support for relevant sponsored professional qualifications. We’re developing an environment where people can grow and harness their careers and skills to be the best that they can be to focus on the long term.

Here at Velonetic we support with care and compassion. We are constantly evolving our initiatives around equality, diversity, and inclusion to ensure that everyone feels equally involved and supported in the workplace no matter of who they are or what they do. We are proud of the culture we are creating to ensure that our commitment is ongoing and have a diverse mix of employees working within an inclusive environment and culture to create a high performing workforce led by talented leaders. We aspire to be recognised for our innovative and modern thinking approach.

What We Offer

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As part of our competitive remuneration package, flexible benefits are available. There is an option to “flex up and down” on specific benefits, for example buy or sell annual leave, Private Medical Benefit, Dental and Travel Insurance.

You will also have access to ‘Perks at Work’, a discount store to purchase gift cards at reduced rates and get discounts on holidays, restaurants, activities, groceries and more.

DXC Recruitment Team will be engaging with all candidate applications on behalf of Velonetic. DXC will be managing the recruitment throughout the onboarding process.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.