HR Analyst

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates. Learn more on dxc.com.

Position Summary

• We are seeking an experienced HR Analyst to join our high-performing HR Shared Services team. In this role, you will provide comprehensive HR and Payroll operational support, ensuring the delivery of accurate, timely, and customer-focused services across the employee lifecycle.As a key point of contact for employees and managers, you will handle HR, payroll, and benefits-related inquiries while ensuring compliance with company policies, service-level agreements, and country-specific employment regulations.

• Provide end-to-end HR support throughout the employee lifecycle, including hiring, employee movements, organizational changes, and employee separations.
• Serve as the first point of contact for employee and manager inquiries related to HR, payroll, benefits, and other HR services via phone and email.
• Process HR transactions accurately and within established service-level agreements (SLAs).
• Maintain employee and organizational data in HR systems, ensuring data accuracy and integrity.
• Administer employee benefits, leave, loan repayments, claims, and other HR-related transactions.

• • Support monthly payroll processing and payroll-related activities, including regular and ad hoc transactions.
  • Review and validate payroll data to ensure accuracy and compliance with internal policies and statutory requirements.
  • Resolve payroll inquiries and coordinate with relevant stakeholders to address issues promptly.

• Deliver high-quality customer service by responding to employee and manager requests professionally and efficiently.
• Investigate and resolve HR and payroll issues, escalating complex matters where appropriate.
• Maintain strict confidentiality when handling employee information and sensitive data.

• Identify opportunities to streamline processes and improve service delivery.
• Participate in HR transformation initiatives and continuous improvement projects.
• Contribute to the development and implementation of best practices within the HR Shared Services environment.

• Recruitment and Hiring Administration
• Employee Movement & Organizational Management
• Employee Separation (Offboarding)
• Employee Data Maintenance & Benefits Administration
• Time & Attendance Management
• Payroll Processing and Administration

• Bachelor's Degree in Human Resource Management, Business Administration, or a related field.

• 4-6 years of HR Operations, HR Shared Services, Payroll, or HR Administration experience.
• Prior experience in a Shared Services, BPO, or HR Outsourcing environment is highly preferred.
• Experience supporting HR operations across multiple countries or regions is an advantage.

• Hands-on experience with SAP HR, SuccessFactors, Workday, Oracle HCM, or other HRMS platforms.
• Strong understanding of HR operations, payroll processes, and employee lifecycle management.
• Proficiency in Microsoft Office applications, particularly Excel.

• Strong customer service and stakeholder management skills.
• Excellent attention to detail and accuracy.
• Ability to manage multiple priorities in a fast-paced, transactional environment.
• Strong analytical and problem-solving abilities.
• Excellent verbal and written communication skills in English.
• Ability to work collaboratively within large, diverse, and multicultural teams.
• High level of integrity and confidentiality when handling sensitive employee information.