Senior ServiceNow Solution Architect

• →Lead and support the technical delivery of ServiceNow projects, creating solutions that are robust, user‑centred, and future‑ready
• →Shape and define technical and architectural designs, balancing innovation with practicality
• →Provide supportive technical leadership, mentoring junior architects and working collaboratively with onshore and offshore teams
• →Create and deliver engaging, accessible solution demonstrations that clearly show value to clients
• →Design and implement integrations between ServiceNow and client IT and business systems
• →Partner with development teams to thoughtfully resolve complex challenges across all stages of delivery
• →Continually grow your knowledge of the ServiceNow platform through certifications, learning sessions, communities, and shared experiences
• →Build strong, long‑lasting relationships with clients and colleagues, strengthening DXC’s reputation as a trusted advisor
• →Collaborate within DXC’s global ServiceNow community, sharing knowledge and helping others succeed
• →Contribute ideas and expertise to the evolution of DXC’s ServiceNow product roadmap
• →Ensure solution designs align with DXC architecture standards and frameworks, while remaining flexible to client needs
• →Be an active, engaged member of the wider DXC community, building your internal network and sharing best practices

• Proven experience in consulting or professional services, delivering complex technical solutions
• A track record of successfully delivering ServiceNow projects as a Solution Architect, on time and within budget
• Certified ServiceNow System Administrator
• Certified Implementation Specialist in at least one ServiceNow product suite
• ITIL Foundation certification (v3 or v4)
• Strong hands‑on experience with ServiceNow scripting and configuration, including JavaScript, CSS, AngularJS, Flows, Business Rules, Client Scripts, UI Actions, Widgets, and UI Pages
• A solid understanding of ServiceNow integrations, including Integration Hub, SSO, Web Services, LDAP, JDBC, and related technologies
• Experience working within complex client environments, adapting thoughtfully to differing needs and constraints
• Knowledge of common business analysis techniques and delivery approaches
• Experience with agile and traditional delivery methodologies
• A communication style that is open, clear, and authentic, helping to build alignment and trust with stakeholders
• A collaborative mindset, with the confidence to influence while valuing different perspectives
• Resilience and determination, approaching challenges with curiosity and a solutions‑focused attitude
• A genuine commitment to continuous learning and personal development
• Experience with business solutions, particularly within CSDM / CMDB
• Strong relationship‑building skills and the ability to create and sustain professional networks
• Willingness to travel when needed to support clients and teams

DXC Technology creates new possibilities for technology to have a meaningful impact on people, businesses, governments, and society. DXC brings together a portfolio that spans software, services, and IT infrastructure to serve more than 1 billion customers in over 70 countries on six continents. 

DXC invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients.

We help customers build IT investment strategies that support transformation and the ability to deliver on business goals.

DXC Technology is committed to building diverse, inclusive teams. We welcome applications from all backgrounds and particularly encourage interest from women, underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone.

If this sounds like a role where you could do your best work, we’d love to hear from you—please apply and start the conversation with us.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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