ServiceNow Technical Consultant (Senior/Medior)

Job Description

• →Design and shape the technical architecture of the ServiceNow platform and support complex development approaches in collaboration with business analysts and functional consultants.
• →Act as trusted Technical Advisor/Expert.
• →Implement functionalities to meet customer requirements using the front-end and back-end capabilities on the ServiceNow platform.
• →Implement integrations between ServiceNow and external systems, whether on cloud or on premise (ex: SSO, SAP, other ITSM applications, etc.), using technologies like SOAP and REST Webservices, JDBC, LDAP, etc.
• →Produce technical documentation.
   

• Bachelor/master’s degree in business, computer science or related field preferred or equivalent combination of education and experience
• Relevant work experience within the ServiceNow platform (GRC/IRM, ITOM, HRSD SecOps and/or other topics)
• Experience in consulting external customers.
• Knowledge of ITSM and agile ways of working frameworks like DevOps, IT4IT, ITIL

• (Strong) experience in the full life cycle of Software Development, from business requirements analysis to solution design, testing and go-live.
• Experience in system performance analysis and documentation.
• Experience on technical implementations of various ServiceNow modules.
• Mastering web technologies like JavaScript, AJAX, HTML, AngularJS with ServiceNow.
• Scripting proficiency in ServiceNow Client Scripts, Business Rules, UI policies, Access Control, Validation Scripts, background scripts. 
• Expertise in creating and configuring tables, forms, lists, reports, workflow editor, email notifications and managing data under ServiceNow support & administration.
• Expertise in writing test plans, test scripts, test cases and generating reports in defect report tools from the market.

• Strong personal commitment to quality service
• Good to have experience dealing with technical end-users in a service-oriented role.
• Highly focused on customer satisfaction
• Ability to switch between multiple tasks/projects/contexts.
• Curious and self-learner
• Ability to assume leadership and work without direct supervision.
• Strong interpersonal communication skills and like working with customers in problem solving mode.
• Capacity to travel which will be necessary but is not integral to this position.
• Fluent in Dutch or French and English.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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