Account Director

Manchester / HybridHybridexecutive

OtherAccount Director

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Quick Summary

Overview

THE DETAILS: Job Title: Account DirectorDepartment: Client ServicesReports to: Group Account Director, Business Director or Senior BDResponsible for: Account ManagerHours: Full time,

Technical Tools

OtherAccount Director

We’re looking for an Account Director who will be the trusted advisor to the Client on behalf of the agency.

You’ll be the key client point of contact, representing the client’s views to the wider agency in the delivery of projects in order to deliver brilliant and effective campaign

You’ll have overall responsibility for the management of client campaigns in order to maximise their performance for both the client and the agency

You will lead the growth of our relationship and remit our clients.

Responsibilities

~2 min read

As an Account Director you will take on the following responsibilities:

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Own the client relationship and take responsibility for overall client success and satisfaction
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Lead your team to ensure that all key project documents and updates are delivered to the Client on time and to the required standard, following our agency process
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Work with all other internal teams to provide flawless delivery of campaigns whilst ensuring that the project and account hit the client’s and the company’s KPI’s
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Proactively identify new opportunities and areas of growth within designated clients
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Management and development of junior staff members including designated Account Manager
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Ensure clear, high quality internal briefs are provided for all internal departments so that teams can manage and deliver an excellent creative response that will be effective for the client
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Take responsibility for the financial reporting of designated accounts.
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Work with all other departments to develop and maintain clear accurate budgets as well as their administration in finance software, to ensure efficiencies and maximum commercial performance
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Own account growth plans for each account and demonstrate how you will help develop each account
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Lead and coordinate pitch presentations and material/collateral with the relevant departments and staff
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Alongside agency colleagues, present creative responses, strategy and insight ideas and concepts to the client
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Work with relevant internal departments to monitor the effectiveness of projects and campaigns developing and contributing to the project evaluation.

Requirements

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Our ideal successful candidate will have:

5 years in agency brand communications
Experience working as a successful Account Director
Strong Client Servicing experience
Ability to spot opportunities
A track record of developing and growing accounts
A track record of developing client leads, pitches and presentation
Results focused and a drive for effective campaigns
Ability to lead pitches and presentations
Excellent organisational and time management skills
Excellent communication and 'people skills', for working with a range of colleagues and clients
Good experience of leading and motivating a team
Keen eye for detail
A creative approach to every project and opportunity
Great presentation and pitching skills
Understanding of the importance of research and insight in creative
Good business sense and the ability to work to budgets
Understanding on how to deliver joined up campaigns
A love of contemporary culture, sport and/or gaming

Ear to the Ground is a global sport, gaming, and entertainment creative agency with a unique model that sets us apart. We are driven by Fan Intelligence®, our global network of 12,000 influential tastemakers and fans. Our real time insight into what fans truly want, enables us to create compelling work that consistently pushes the boundaries of culture.

We pride ourselves on being the agency that listens better than anyone to solve our clients' challenges, maximise their sport, gaming and entertainment partnerships, and ultimately build brands that lead culture. We’ve helped clients including Nike, PlayStation, JD, NBA, Coca-Cola and 2K turn fans into consumers by delivering culturally relevant, fan-first campaigns that inspire emotional connection and measurable business impact.

You can learn more about the agency with our 2025 agency show reel here.

We are dedicated to making Ear to the Ground an amazing place to work where people grow, develop and thrive. We pride ourselves on our dynamic and exciting culture, excellent support of staff and fantastic benefits package. We have made it our mission to lead the way in being an inspiring, future-thinking, creative agency and are invested in our people because they are the ones that will make that happen.

Some of our benefits include: