Donor Database Specialist | $50,939 - $61,000

The Donor Database Specialist is responsible for administering donor database systems to support fundraising activities across the department including, major gifts, special events, community engagement and direct response projects.  This position creates, maintains and manages information in the database, ensures gifts are entered and tracked appropriately, creates and distributes reports, ensures data and system integrity, and performs accounting reconciliations for fundraising activities.

Essential Functions: 

• Reviews and processes electronic, physical, and securities gifts on behalf of the organization.  Tracks and enters source of gift and ensures timely correspondence and appropriate workflow assignments.  Creates and implements workflows as needed. 

• Manages the organization’s employee giving program, this includes serving as the program’s fundraising professional, primary solicitor, and facilitator of moves management and workflow efforts. Fulfills incentives and annual thank you gifts. 

• Works with special events and manages the database functions for special events.  Configures database in advance of the event, ensures data integrates into the system correctly, provides database administration and support at the event, and trains volunteers on the system. 

• Creates, maintains and manages donor database system for fundraising, special events and government relations campaigns.  Creates and maintains codes and ensures data meets internal and external reporting requirements. 

• Establishes best practices and maintains the overall quality and integrity of the donor database.  This includes performing regular system audits, ensuring security protocols are established and followed, creating accounts, assigning user access, monitoring system updates and notifying staff of any changes or new features.   

• Provides user support and training on the donor database for department and organizational staff.  Maintains process and procedure manual for the database and ensures the information is updated as needed.   

• Creates and maintains fundraising reports, KPIs, dashboards and analytics that support the department’s fundraising activities. 

• Performs accounting reconciliation for fundraising activities.  Works closely with the accounting department to facilitate accurate and effective reports that are balanced and appropriately coded.   

• Manages special projects, including research and data collection as assigned. 

Qualifications: 

• Must have high school diploma or equivalent, with bachelor’s degree preferred. 

• Must have at least 3 years of experience with Blackbaud Raiser’s Edge software performing database administration, analysis and reporting functions.