Hiring Loan Collection Executive for Okhla, Delhi - ( Job ID - 24539)

Key Responsibilities · Make outbound calls to customers regarding overdue personal loan accounts. · Follow up with customers for pending dues and loan repayments. · Negotiate payment commitments and encourage timely repayments. · Record customer interactions, payment commitments, and follow-up details in the CRM and LMS system. · Resolve customer queries related to loan payments professionally. · Achieve daily and monthly collection targets. · Ensure compliance with company policies and regulatory guidelines during collection activities. · Coordinate with internal teams for payment updates and account resolution. Eligibility Criteria · Minimum 12TH and Graduate in any discipline. · Experienced candidates are welcome to apply. · Prior experience in Personal Loan, Credit Card, Banking, NBFC, BPO, Payday Loan or Collection Process will be an added advantage. · Excellent communication and negotiation skills in Hindi. Basic English communication is preferred. · Basic knowledge of MS Office and computer applications. Required Skills · Strong communication and interpersonal skills. · Good negotiation and convincing ability. · Target-driven and self-motivated. · Ability to handle customer objections professionally. · Good time management and follow-up skills. · Positive attitude and willingness to learn. Intrested one can share their resume at neha@educohire.com