National Account Director, US Pet Health

• Education: Bachelor's degree in a relevant field (Business, Animal Science, Marketing, or related field) or equivalent practical experience with demonstrated transferable skills. 

• Experience: Minimum of 5 years of sales or account management experience within the veterinary or related healthcare industry. 

• Top skills include cross-functional leadership and execution (influential communication (without authority), stakeholder coordination, multi-project management, and delivering measurable results in complex customer environment) and data-driven decision making 

• Strategic account management experience with corporate or national partners. 

• Experience leading field activation or downstream execution of national programs. 

• Track record of scaling initiatives nationally and securing partner buy-in. 

• Familiarity with companion animal portfolios and corporate veterinary models. 

• Strong presentation and facilitation skills to engage both internal and customer audiences. 

As a National Account Director, you will play a key role within Elanco’s Strategic Partnerships team by driving execution of strategic customer plans across a defined portfolio of corporate veterinary accounts. Reporting to the Sr. Strategic Account Director, you will translate high-level partnership strategies and contract agreements into actionable field initiatives that drive mutual growth. 

This role is ideal for a results-driven professional who excels at cross-functional collaboration, field coordination, and customer engagement. You will work closely with customer field leadership, Elanco’s field sales organization, marketing, and operations to ensure effective pull-through of programs, promotions, and business initiatives that accelerate Elanco product adoption and sales performance. 

• Execute customer-specific programs, promotions, and initiatives aligned with HQ partnership strategies. 

• Serve as the primary liaison between Elanco’s internal teams and customer field leadership to ensure seamless implementation of account plans. 

• Track, measure, and report on executional performance to ensure objectives are met and opportunities are maximized. 

• Foster strong relationships with customer regional and field leadership teams to influence local execution. 

• Support and lead Joint Business Planning (JBP) activities to identify local growth opportunities and remove executional barriers. 

• Engage regularly with key hospital groups and regional influencers to increase Elanco product utilization and loyalty. 

• Partner with Elanco’s Sales, Marketing, Operations, and Customer Experience teams to align on initiatives and messaging. 

• Act as the connective tissue between national strategy and local activation, ensuring consistent communication and accountability. 

• Collaborate internally to coordinate training, communications, and executional support for field teams. 

• Influence without authority across both internal and external stakeholders to drive alignment and results. 

• Scale ideas and programs nationally, adapting for regional relevance while maintaining strategic intent. 

• Identify and share best practices across accounts to enhance efficiency and business outcomes. 

• Monitor sales trends, promotional performance, and customer feedback to recommend optimization opportunities. 

• Analyze execution data to identify growth levers and ensure resources are prioritized for maximum impact. 

• Participate in Quarterly Business Reviews (QBRs) and provide insights that support continuous improvement. 

• Location: Remote – US 

• Travel: Up to 60% 

Don’t meet every single requirement? Studies have shown underrecognized groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles!