Provider Services Specialist (Early Childhood Programs)

Provider Services Specialist (Early Childhood Programs) - Bilingual Spanish

Location: Boynton Beach, FL (Hybrid: 3 days at home/2 days in office, after provisional period)

Schedule: Full-Time, Monday-Friday

Pay: up to $22.80 per hour commensurate with experience

This position requires someone who is Bilingual and able to read, write and speak in English and Spanish.

We're Hiring! Are you passionate about making a difference in early childhood education? Join the Early Learning Coalition of Palm Beach County as a Provider Services Specialist and help support childcare providers and families in accessing essential programs.

What You'll Do

• Supports the implementation and maintenance of the provider portal and/or any data system utilized for Coalition client and program services for the School Readiness, Voluntary Prekindergarten, CSC Scholarship and Child Care Resource & Referral (CCR&R) programs.
• Responsible for communicating with providers regarding expiring documents, updating provider files, tracking received documents, and ensuring compliance with provider agreements before Coalition execution.
• Develops expertise in knowledge of program and contract requirements. Research and is knowledgeable of regulations, guidelines and standards for State, Federal and locally funded programs.
• Inputs and assures quality and integrity of data entered in the Statewide Data System, provider portal or any data system utilized for Coalition client and program services.
• Supports clients/childcare providers with navigating the provider portal and/or any system utilized for Coalition client and program services.

What We're Looking For

• Bachelor's degree in Education, Business, Human Services, Social Work, or related field.
• 2+ years of related experience and/or training
• Customer Service experience
• Proficiency in Microsoft Office (Excel, Word) and ability to troubleshoot basic tech issues.
• Experience with online systems navigation and audit review are preferred.

Why You'll Love Working Here

• Hybrid/work from home flexibility after provisional period
• Competitive pay and benefits.
• Opportunity to make a real impact in the lives of children and families.
• Supportive, mission-driven team environment.

Benefits Include:

• Comprehensive health, dental, and vision insurance
• Generous Paid time off and holidays
• Retirement plan with employer contribution
• Tuition Reimbursement
• Employee Assistance Program

Ready to join us? Apply today and help shape the future of early learning in Palm Beach County!

Link to full job description: https://elcpalmbeach.box.com/s/ojo26t4s76w7ds4c9852cenwicfady1f

No Recruiters Please