AI Solutions Engineer Lead

Primary duties may include, but are not limited to:

• Lead development and architecture of agentic AI solutions, including orchestration, tool integration, and reusable enterprise patterns.
• Daily or weekly use of AI coding tools such as GitHub Copilot, Cursor, Claude Code, ChatGPT, Codex-style agents, or similar.
• Define and implement model evaluation frameworks (quality, accuracy, safety, and performance metrics) and guide teams on continuous improvement.
• Demonstrates knowledge of industry trends, responsible AI, data privacy, and secure handling of sensitive information.
• Improve AI output quality through prompt optimization and model tuning.
• Maintains active relationships with customers to determine business requirements, leads requirements gathering meetings and reviews designs with the business.
• Anticipates broad technical change and ensures that company technology stays ahead of the curve.
• Understands the entire architecture for a major part of our business and is able to articulate the scaling and reliability limits.
• Owns the change request process and coordinates with other teams as necessary.
• Develops and owns list of final enhancements.
• Develops and defines application scope and objectives and supervises the preparation of technical and/or functional specifications from with programs will be written.
• Performs technical design reviews and code reviews.
• Ensures unit test is completed and meets the test plan requirements, system testing is completed and system is implemented according to plan.
• Responsible for delivery of application technology solutions and data information planning effort.
• May participates in developing the multi-year technology strategy for critical areas of the business that may encompass multiple systems.
• Partners with technical and non technical stakeholder to identify the long term technical trajectory of the technology infrastructure.
• Creates architecture and anticipates future technology needs.
• Leads the conversations internally about the direction of major areas of the technology, drives wide-team consensus to the adoption of this direction, and uses this direction when engaging engineers.
• Coordinates and manages on-call support and owns the system monitoring process.
• Reviews and monitors initiatives for end to end impact and coordination.
• Participates in review and decision making for enterprise solutions.

Requires a BA/BS degree in Information Technology, Computer Science or related field of study, and a minimum of 9 years experience; experience with multi dimensional platforms, and business and technical applications required; or any combination of education and experience, which would provide an equivalent background.

• Experience mentoring others, driving teams to achieve results, leading multiple and/or large projects, and provide troubleshooting support strongly preferred.
• Multi database and/or multi language strongly preferred.
• Experience with US healthcare, payer, claims, clinical, HIPAA, PHI, regulated industry, or enterprise security experience.
• Project leadership experience including Agile project management, Scaled Agile Frameworks (SAFE).
• Knowledge of Agile/SAFe delivery and portfolio management tools.
• Strong communication skills and ability to explain AI concepts to non‑technical audiences.
• Experience integrating AI into tools such as JIRA or similar delivery platforms.
• Strong software engineering fundamentals including, cloud-native development, APIs and microservices, CI/CD, automated testing, and secure SDLC strongly preferred.
• Experience building or integrating AI agents, tool/function calling, RAG, memory, model routing, evaluations, guardrails, observability, and secure API/tool access strongly preferred.
• Experience building LLM or SLM applications.
• Ability to review, test, and harden AI-generated code.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process should submit the following form: Accessibility Accommodation Request Form and a member of the team will be in contact. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

NOTE: Workday keeps job postings active through 11:59:59 PM on the day before the listed end date. Example: If the end date is 3/13, the posting will automatically come down on 3/12 at 11:59:59 PM. In other words — the job is posted until 3/13, not through 3/13.