Instructional Technologist – Digital Learning and Digital Accessibility

The Instructional Technologist – Digital Learning and Digital Accessibility supports the Hayworth Center for Digital Learning (HCDL) as part of Teaching and Learning Technologies (TLT), providing faculty- and staff-facing expertise in digital learning technologies, digital accessibility, and learning design.

The position provides consultative support for Microsoft 365, Canvas (LMS), and other digital learning tools, helping faculty and staff use technology effectively to support teaching, learning, collaboration, and university operations. The position also advances digital accessibility through resources, consultations, and support for accessible digital practices, and contributes to evidence-based digital learning design support by developing resources and providing learning design consultations.

This position is in-person based in Charlotte, North Carolina. It will primarily serve the Queens University of Charlotte campus in Myers Park and Elon University’s programs offered at the South End Charlotte campus, while collaborating with TLT and IT colleagues located in Elon and Charlotte on initiatives as appropriate. This position reports to the Assistant Director, Hayworth Center for Digital Learning on the Queens University of Charlotte campus.

This is a one-year limited term position. Regular travel between the campuses of Queens University of Charlotte and Elon University’s South End (Charlotte) is expected. Occasional travel for professional meetings and events at Elon University’s campus in Elon, NC is expected.

Master’s degree in instructional technology, educational technology, instructional design, education, or a related field and one year of relevant professional experience. Demonstrated proficiency with Microsoft 365 and its core applications, including the ability to support, develop resources for, and guide faculty and staff in their effective use. Familiarity with Canvas LMS. Requires outstanding communication and consultative skills and must be able to apply these skills with faculty and staff. Familiarity with WCAG accessibility standards.

Experience with SharePoint. Experience developing and supporting online, hybrid, or technology-enhanced experiences in higher education. Experience designing and developing digital accessibility resources.

Must be detail-oriented, have excellent time management and organizational skills, and be able to effectively lead and execute projects and initiatives. Must be able to work both independently and be a team player. A patient nature and the ability to build effective, positive working relationships with faculty, staff, and campus partners across diverse roles, perspectives, and working styles are essential. Must be comfortable leading training sessions and speaking in front of groups. Must be able to work with frequent interruptions, manage multiple projects, and learn independently. A basic understanding of copyright and fair use, and its application in education is preferred.

Experience and facility with Microsoft Office, Learning Management System (Canvas), and other web-based technologies are required. Familiarity with tools, applications, and equipment used for instruction and work productivity and e-learning are preferred. Must have knowledge and passion for learning the latest instructional technology trends and tools and their application to teaching, learning, and the operations of the university.

• Microsoft support and development
  • Provide faculty- and staff-facing support, consultations, and resource development related to Microsoft 365 and its core applications.
  • Help users identify effective ways to use Microsoft tools for teaching, learning, collaboration, communication, and university work.
  • Develop guides and other resources.
  • Develop and deliver training and professional development.
• Digital accessibility
  • Advance digital accessibility (WCAG 2.2) through faculty and staff consultations, professional development, and the creation of asynchronous resources and practical guidance.
  • Collaborate with campus partners and TLT colleagues to promote accessibility standards and inclusive digital practices.
• Learning design
  • Support faculty and campus partners in designing and enhancing inclusive, accessible, and evidence-based learning experiences.
  • Provide targeted consultations and develop resources and other supports related to digital pedagogy, course design, and the effective integration of learning technologies.
• Flex capacity/emerging priorities
  • Contribute to emerging digital learning priorities, strategic projects, and cross-functional initiatives as institutional needs evolve.
  • Provide flexible capacity for initiatives that draw on the position’s expertise in digital technologies, accessibility, learning design, and faculty/staff support.
• Inclusive community building community is foundational to Elon University and Queens University of Charlotte and a shared responsibility within our residential campus. All who work at Elon/Queens should demonstrate an understanding of and engagement with Elon’s foundational commitment to relationships, mentoring, and collaboration in a close-knit community. We embrace the shared responsibility to foster inclusive excellence. Accordingly, employees are expected to join together and build connection in activities that foster an active and engaged campus environment and engage in professional development to support the shared responsibility of enriching diversity, equity, and inclusion through meaningful relationships and mentoring at Elon and Queens. Employees are encouraged to, for example, attend or participate in campus activities such as College Coffee.

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