Warehouse Supervisor

Reporting to the Warehouse Manager, the Warehouse Supervisor is a key link between the company and its customer base of collision repair shops in the region. The goal for each Warehouse Supervisor is to provide support to a fast-paced Warehouse Team. A successful Warehouse Supervisor will be able to be a contributor to the workflow of the department that oversees the warehouse operations and staff.

• →Assist in Safety and Warehouse Processes training
• →Maintain a safe and clean warehouse (Building and Equipment maintenance following safety regulations; trash clean up, facility repairs or equipment repair)
• →Manage the workflow for the major Warehouse tasks (Receiving, Shipping, Maintenance and QC)
• →Must be able to manage team members and create schedules
• →Troubleshoot problems associated with the daily operation in the major warehouse tasks (Receiving, Shipping, Maintenance and QC)
• →Assist the Warehouse manager in developing and updating SOPs
• →Identify productivity areas to measure to help the Director of Warehouse Operations and Warehouse Manager generate KPIs
• →An ability to interpret KPIs and guide the team to achieve the goals set forth
• →Schedule all incoming shipments- Overseas/domestic and update all relevant programs
• →Manage the order-picking process
• →Create and schedule shipments of defective or damaged items back to vendors
• →Conduct equipment operator training
• →Order warehouse supplies and equipment
• →Schedule warehouse equipment maintenance
• →Process claims for defective or damaged product
• →Must be able to use email communication with other DCs, vendors or manufacturers
• →Oversee the Performance Management of warehouse staff
• →Assist in physical labor when needed

• Possesses a friendly and sincere demeanor.
• Proficiency communication skills, including the ability to carefully listen to, understand and follow-up on requests.
• Able to handle issues with precision, professionalism, and courtesy.
• Able to build rapport and credibility within the team.
• Enthusiasm, patience, and a positive attitude.
• Safety minded and open minded.

• At least 1 year of Warehouse Lead experience
• Highly motivated performer, versatile, agile and with strong leadership skills
• Ability to present oneself in a professional, courteous manner, either by phone or by email.
• Solid computer skills are required.
• Fluent with workflow with relevant programs and processes.
• High school degree or equivalent is required
• Ability to prioritize and balance multiple responsibilities to meet deadlines.

* Empire Auto Parts participates in E-verify. Link: https://mandatoryview.com/?LicenceId=aff05aa0-caa9-49f7-803f-6dc96b954dd3&ProductType=OnlineApplicant&SubType=PG