Manager, Operations Finance

As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. 

• Serve as a strategic financial partner to Operational Vice Presidents, Directors of Operations, and other business leaders, communicating financial insights that support informed decision-making.
• Own designated portions of the annual budget, periodic forecast, P&L, and operational reporting processes.
• Lead the preparation, review, and distribution of financial and operational reporting, including sales, gross margin, expenses, profitability, and P&L performance.
• Analyze actual performance against budget, forecast, and prior periods to identify trends, risks, opportunities, and key operational drivers, and explain significant variances with recommended actions.
• Translate complex financial and operational data into clear, concise, and actionable insights, reports, and presentations for multiple levels of leadership.
• Build, maintain, and review financial models and KPIs that support planning, forecasting, business decisions, and operational initiatives.
• Evaluate profit and cost efficiencies across assigned areas of the organization and recommend practical solutions for improvement.
• Review month-end close results and reconcile financial and operational data across reporting systems, partnering with Accounting to investigate and resolve material discrepancies.
• Provide day-to-day financial support to shop locations and operational leadership, including responding to questions, investigating results, and delivering recurring and ad hoc analyses.
• Lead financial projects and process improvements from planning through completion, strengthening reporting, data quality, controls, and operational decision support.
• Lead, coach, and develop Financial Analysts by setting clear expectations and priorities, managing team workload, providing regular feedback, and addressing performance concerns constructively.
• Build collaborative relationships across Finance, Accounting, Operations, and other departments, adapting priorities to changing business needs and performing other duties as assigned.

• Bachelor’s degree in Accounting, Finance, or a related field required.
• Three or more years of relevant Finance, Accounting, FP&A, or operational finance experience required.
• Prior formal people-management experience is not required, but candidates must demonstrate the ability and desire to lead, coach, and develop others.
• Strong understanding of financial statements, P&L reporting, budgeting, forecasting, variance analysis, and financial performance drivers.
• Advanced proficiency in Microsoft Excel and experience with large, complex data sets; experience with financial modeling, financial systems, and Power BI is helpful but not required.
• Experience with SQL, automation tools (such as Alteryx or similar) and Microsoft Copilot is preferred but not required.
• Strong analytical, problem-solving, organizational, and project-management skills, with the ability to manage multiple priorities and meet deadlines with a high standard of accuracy.
• Strong written and verbal communication skills, including the ability to explain complex financial information to non-financial audiences and handle challenging conversations constructively.
• Self-motivated, adaptable team player who exercises sound judgment, builds productive relationships with operational and cross-functional partners, and brings a collaborative, service-oriented leadership approach.

This job description is intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills. You may be asked by your supervisor or managers to perform other duties. Your performance will be evaluated in part based upon your performance of the job duties listed in this job description, as well as any job duties not specifically listed above that you may be asked from time to time to perform. The Company has the right to revise this job description at any time.