Lead Business Analyst - Salesforce with Life Insurance/Mutual Funds/Wealth Mgmt

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

Great West Global is growing their global presence and support. Our innovative and growing company is looking to fill the role of Lead Business Analyst. Successful candidates will learn more about the specific opportunity during the interview process.

We Canada Life is an insurance and financial services company with its headquarters in Winnipeg, Manitoba. We provide a wide range of insurance and wealth management products for individuals, families, and business owners from coast to coast. Canada Life is focused on improving the financial, physical and mental well-being of Canadians and believes in good corporate governance & we do offer health and dental insurance, benefit and savings plans, charitable giving, and workplace mental health resources. Please log on to our website to know more about us.

As a Lead Business Analyst within the Platform Strategy & Solutions team at Canada Life, you will play a critical role in analyzing business needs, defining requirements, authoring, grooming and refining user stories for our platform products. You will work closely with stakeholders, technology teams and crossfunctional partners to ensure business objectives are met efficiently and effectively. In this role, you must be comfortable working in an ambiguous and evolving environment, proactively identifying opportunities and bringing structure to complex challenges.

• Lead the gathering, analysis, and documentation of business requirements with a focus on platform solutions and capabilities.

• Author user stories and work with Technical Developers to groom, refine and prioritize into logical components based on estimates and time available.

• Define and document business rules, and decision logic to support automated processes.

• Collaborate with business and IT teams to ensure seamless integration of IDP, workflow and automation.

• Evaluate existing processes and recommend enhancements, optimizations, and new automation opportunities.

• Conduct impact assessments & risk analysis for new automation opportunities.

• Support governance, compliance, and audit requirements for intake and workflow.

• Participate in Scrum ceremonies, lead user acceptance testing and business exploration of new solutions, support change acceptance, and support training & change management.

• Facilitate both remote and in-person working sessions with key stakeholders.

• Lead your work independently, creating project plans for your activities, communicating and meeting due dates.

• Collaborate and provide guidance to other Business Analysts.

• 5+ years of experience in business analysis, IDP, workflow and business rule automation, process improvement, or related roles.

• Strong expertise in requirements gathering, business process modeling, and stakeholder management

• Ability to thrive in ambiguous environments, working with incomplete information to drive clarity and actionable next steps.

• Experience in financial services, insurance or investments is an asset.

• Proficiency in business analysis tools such as JIRA, Confluence, Visio, Excel, PowerPoint • Strong analytical and problem-solving skills.

• Ability to work independently in agile environments.

• Experience in rules harvesting, rules authoring, decision automation, business rules management systems, and rules-based decisioning frameworks is an asset.

• Financial services, insurance business or investments knowledge is an asset.

This job description is not intended to be an exhaustive list of all duties, responsibilities, and qualifications of the job. The employer has the right to revise this job description at any time. You will be evaluated in part based on your performance of the responsibilities and/or tasks listed in this job description. You may be required to perform other duties that are not included in this job description. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason, as per terms and conditions of your employment contract.

We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics, are encouraged to apply.  All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.