Branch Manager - Earthmoving Equipment

Our client is seeking an experienced Branch Manager to join the Durban team, · Oversee daily branch operations including sales, parts, service, and workshop departments. · Ensure efficient servicing and maintenance of earthmoving equipment. · Maintain optimal stock levels of equipment and spare parts. · Implement and monitor operational policies and procedures. · Ensure compliance with company standards and safety regulations. · Drive sales growth of earthmoving equipment (new and used), parts, and services. · Develop and implement branch sales strategies aligned with company targets. · Build and maintain relationships with contractors, mining houses, construction firms, and plant hire businesses. · Monitor market trends and competitor activity within the region. · Achieve monthly, quarterly, and annual revenue and profit targets. · Prepare and manage branch budgets. · Monitor income statements, expenses, and profitability. · Control operational costs and improve margins. · Ensure effective debtors management and stock control. · Lead, motivate, and manage branch staff including sales representatives, technicians, and administrative personnel. · Conduct performance reviews and implement development plans. · Ensure high levels of customer satisfaction. · Resolve escalated customer complaints effectively. · Maintain long-term client partnerships in construction, mining, and infrastructure sectors. Requirements · Grade 12 · Relevant tertiary qualification in Business Management, Mechanical Engineering, or similar (advantageous). · Minimum 5–8 years’ experience in the earthmoving equipment or heavy machinery industry. · At least 3–5 years in a management role within a branch or operations environment. · Strong knowledge of earthmoving equipment such as excavators, loaders, graders, and dump trucks. · Experience managing workshop and parts departments. · Understanding of diesel engines and hydraulic systems. · Knowledge of plant hire, mining, or construction industry requirements. · Financial acumen including budgeting and profit & loss management.