Customer Service Representative (Travel Industry)

Respond to customer inquiries via phone, email, and online messaging

Assist clients with travel planning, reservations, and general questions

Provide accurate information about destinations, travel options, policies, and procedures

Maintain clear, professional, and timely communication

Follow company service standards and operational guidelines

Document client interactions and updates in company systems

Support clients before, during, and after travel as needed

Strong communication and interpersonal skills

Customer service experience preferred, but not required

Ability to work independently and manage time effectively

Comfortable using computers, email, and web-based systems

Detail-oriented with a positive, solution-focused mindset

Interest in travel, hospitality, or tourism is a plus