Associate Product Manager - Onboarding

With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we’re a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors.

At StoneX, we offer you the opportunity to be part of an institutional-grade financial services network that connects companies, organizations, and investors to the global markets ecosystem. As a team member, you'll benefit from our unique blend of digital platforms, comprehensive clearing and execution services, personalized high-touch support, and deep industry expertise. Elevate your career with us and make a significant impact in the world of global finance.

Immerse yourself in the best-in-class institutional-grade technology, working alongside industry experts and gaining exposure to various asset classes, such as equities, options, fixed income securities, and advanced trading, research, and management technology.

StoneX is modernising client onboarding and setup across the firm. This multi-year programme will replace fragmented and duplicated processes with a controlled, scalable capability spanning due diligence and KYC/AML through account creation, entitlements, credit and risk setup, reference data and trading readiness.

The Onboarding Product Management team bridges the technical and business worlds, working closely with Engineering, Business Analysis, Compliance/AML and other business functions to deliver this capability. As an Associate Product Manager, you will lead analysis within defined onboarding workstreams, work with stakeholders to identify improvement opportunities, and help translate agreed changes into product and delivery outcomes. This may include exploring how automation and AI could streamline onboarding processes.

This is a hands-on opportunity to learn product management, work with stakeholders across regions and business lines, and influence how the onboarding experience is delivered.

• Leading the analysis of current-state onboarding processes within assigned workstreams, identifying opportunities to improve efficiency, control and client experience.
• Engaging stakeholders across regions and business lines to gather input, validate findings and support recommendations.
• Collecting and analysing feedback, product analytics and market insights to identify opportunities for improvement and innovation.
• Working with large data sets to identify volumes, bottlenecks and trends across onboarding processes.
• Translating product ideas into clear requirements and deliverables.
• Partnering with senior Product Managers to shape onboarding product strategy and roadmap.
• Supporting the design of the end-to-end client experience across applicable systems.
• Acting as an onboarding solutions and KYC processes subject-matter expert, representing the onboarding team internally and externally.

• Bachelor’s degree or equivalent experience in a field related to business, technology, or client solutions.
• Experience in business analysis, process analysis or product management, ideally within financial services (experience in KYC/AML, compliance, or onboarding is a plus).
• Strong analytical skills, with the ability to assess processes, identify inefficiencies and propose practical improvements.
• Comfort working with large data sets to identify trends and support evidence-based recommendations.
• Experience using, or willingness to use, AI tools to support analysis and assessment work.
• Familiarity with agile methodologies, backlog management, and product delivery practices.

• A relevant accreditation in Business Analysis.
• Knowledge of client onboarding and setup, including KYC/AML, client due diligence, account and entity creation, entitlements, credit and risk.
• Exposure or experience working on onboarding transformation projects across multiple regions and legal entities.
• Strong collaboration and influencing skills, with the ability to drive decisions without direct authority.

• In-office – 4 days a week.
• Some travel may be required to support stakeholder engagement across regions.