Manager, SMB Underwriting (Hybrid)

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

OnDeck, an Enova company, is a leading small business lender dedicated to helping entrepreneurs access fast, simple, and transparent financing. By combining cutting-edge data and technology with a human touch, we deliver an exceptional lending experience tailored to small business owners.

We are looking for a Manager, Underwriting to oversee the production, quality, and performance of our small business loan decisioning. In this role, you will lead a team of Underwriting Supervisors and Team Leads, focusing on developing these front-line managers, setting operational strategy, and driving high-level team performance. Reporting to the Senior Manager of Underwriting, this position is ideal for an experienced leader ready to scale their impact by managing through others.

• →Lead, coach, and develop a team of underwriting supervisors or team leads, each responsible for managing a pod of production underwriters
• →Hold your direct reports accountable to team performance targets including throughput, quality, and turnaround time; support them in diagnosing and resolving issues within their teams
• →Establish consistent standards, workflows, and expectations across teams so that underwriting quality doesn't vary by pod or shift
• →Serve as the escalation point for complex or exception decisions that surpass your direct reports' approval authority
• →Partner with Credit and Risk to ensure underwriting policy is clearly understood, correctly applied, and surfaced for revision when gaps emerge
• →Translate organizational priorities into operational plans your leadership team can execute
• →Own workforce planning for the underwriting function which includes headcount, scheduling, and capacity management in coordination with your supervisors
• →Drive cross-functional collaboration with Sales, Operations, Compliance, and Product on initiatives that touch the underwriting process
• →Develop and report on a scorecard of underwriting performance metrics for senior leadership
• →Play an active role in hiring and developing supervisory talent; build the bench for future leadership needs

• 5+ years of underwriting experience in small business or commercial lending
• 7+ years managing people, with at least some experience managing other managers or team leads
• Strong command of SMB credit fundamentals; cash flow analysis, financial statement review, and risk assessment
• Proven ability to develop leaders: setting clear expectations, giving direct feedback, and building capability over time
• Has an operational mindset; comfortable with metrics, process design, and driving accountability at scale
• Strong communicator who can translate between frontline execution and senior leadership expectations
• Experience working in a high-volume, technology-enabled lending environment
• Background in fintech or online lending platforms is preferred 
• Familiarity with automated decisioning and where manual underwriting intersects with it
• Exposure to fair lending or SMB-specific compliance requirements (Reg B, etc.)

Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions. 

Being a values-driven organization is at the core of Enova’s success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova’s values and culture here. 

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