Host- Tinsel Tavern

As a Holiday Bar Team Member, you’ll play a key role in bringing the spirit of the season to life. You’ll don festive attire, and engage guests with cheer—you’re part performer and a full-time holiday ambassador. Your goal is to ensure every guest leaves feeling as if they’ve just stepped out of a Hallmark movie.

This role requires wearing holiday themed costumes. Responsibilities include entertaining guests, spreading holiday cheer, and being available for photo opportunities.

• →Answers the phones and taking messages/reservations.
• →Maintaining an accurate wait when necessary.
• →Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience.
• →Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction.
• →Communicate effectively with all guests.
• →Communicate problems to management immediately.
• →Coordinate seating arrangements to provide fast and courteous service to guests.
• →Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
• →Anticipate needs of scheduled special parties.

Host Qualifications

• →At least one year of experience with customer service and/or hosting. 
• →Must speak fluent English, other languages preferred.
• →Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• →Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system.
• →Must be able to read, review and understand seating charts.
• →Basic mathematical skills are used frequently.    
• →May be required to work nights, weekends, and/or holidays.

• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 50 pounds.
• Handling objects (including food and utensils), products, speaking over and operating phones.
• Standing, bending, stooping, and kneeling.
• Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.