Service Sales Specialist

• →Generate new business by proactively identifying, prospecting, and closing opportunities for recurring service agreements across assigned Envelop service offerings.

• →Own the full sales cycle from initial outreach through proposal development, negotiation, and close.

• →Develop and maintain a strong pipeline of opportunities through consistent prospecting, networking, and follow-up.

• →Evaluate customer facilities, identify system needs, and develop service agreement solutions aligned with operational and financial goals.

• →Partner with operations and technical teams to develop accurate scopes, estimates, and proposals.

• →Leverage field technicians and internal teams to identify and convert service opportunities.

• →Transition newly sold, non-Key/Enterprise accounts to Client Account Managers to ensure successful long-term execution.

• →Assigned geographic territory for new business development

• →Assigned Key Accounts with full ownership of relationship, growth, and renewal

• →Assigned Enterprise Accounts with shared ownership across a broader Envelop team, while maintaining responsibility for contribution to growth and renewal

• →Account assignments take priority over geographic boundaries

• Own the relationship, strategy, and growth of assigned Key Accounts, including full responsibility for customer engagement, service expansion, and renewal.

• Collaborate with cross-functional sales and operational teams to support assigned Enterprise Accounts, contributing to account growth and maintaining alignment across Envelop companies.

• Lead service agreement renewal strategy and execution for all assigned Key and Enterprise Accounts, ensuring continuity of service agreements and alignment with customer needs.

• Conduct regular account reviews to identify opportunities for expansion, system improvements, and long-term value creation.

• Coordinate internally to ensure service delivery aligns with customer expectations and contractual commitments.

• Maintain accurate account, opportunity, and contract data within CRM and service platforms.

• Service Leadership and Field Technicians

• Service Coordinators and Parts Specialists

• Project Sales Teams across Envelop companies (VCS, iQ, PSG, CES, etc.)

• Customers, subcontractors, and vendor partners

• ServiceTrade (quoting, service agreement management)

• Salesforce (CRM and pipeline management)

• Microsoft Office (Outlook, Excel, Word, etc.)

• Growth of recurring service agreement revenue

• Retention and successful renewal of assigned accounts

• Expansion within Key and Enterprise Accounts

• Development and maintenance of a healthy and active sales pipeline

• Effective collaboration resulting in successful service delivery and customer satisfaction

• Bachelor's degree in engineering, business, or equivalent experience in a related field preferred

• 3+ years of experience in a technical service, facilities, or building systems environment

• Demonstrated success in a sales or business development role, preferably within HVAC, controls, fire/life safety, security, or related industries

• Strong technical aptitude with the ability to develop service solutions within a defined discipline

• Ability to collaborate across multiple business units and disciplines to deliver comprehensive solutions

• Excellent communication, negotiation, and relationship-building skills

• Strong organizational and time management skills with the ability to manage multiple opportunities and priorities

• Self-starter with a high level of initiative and accountability

• Competitive mindset with a strong drive to win and grow business

• This position requires travel to customer sites, including construction environments, mechanical rooms, rooftops, and other facility areas.

• Ability to sit, stand, walk, and navigate job sites for extended periods.

• Ability to use standard office equipment, laptop, smartphone, and other communication tools.

• Ability to lift and carry materials or equipment up to 25 pounds occasionally.

• Must be able to maintain a professional appearance.

• May be required to satisfy requirements imposed by specific projects, customers, or company.

• Reports to Service Sales Manager or Vice President of Service, as assigned

Pre-hire requirements include a drug test and a background check.