7mo ago

Bartender

RetailRestaurant Server

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Quick Summary

Overview

Hawks Cay Resort blends tropical luxury with the adventurous spirit of the Florida Keys, creating an unparalleled island escape on the secluded 60-acre island of Duck Key.

Technical Tools

RetailRestaurant Server

Responsibilities

~2 min read

→Greet customers, take drink/food orders, create/serve alcoholic and non-alcoholic beverages including cocktails and beer.
→Assist and approach all guests in a sincere, courteous, and service-oriented manner, and whenever possible, go the extra mile to ensure total guest satisfaction.
→Learn and use guest’s name to address them. Remember regular guest’s favorite drinks.
→Thoroughly and correctly set up the bar prior to opening; make sure bar is clean before and at the end of shift according to operational policies and standards to ensure guest comfort and satisfaction.
→Completes necessary side-work as per schedule, this includes stocking and organizing all liquor, juices, glassware, paper, wines, cut fruit, etc.
→Answer guest’s questions regarding menu items and beverages served, their garnish, contents, and preparation methods confidently and accurately.
→Utilize suggestive selling techniques to increase check averages.
→Complete and maintain up-to-date alcohol serving class, such as TIPS and/or other state approved classes.
→Check guest order prior to serving to ensure that appearance, temperature, and portions are correct.
→Assist in maintaining beverage cost by reducing unnecessary waste.
→Conduct and be aware of inventory at all times and requisition daily supplies as needed to ensure efficient operations.
→Take orders accurately and follow proper cashiering functions by completing/closing guest checks and submitting information into POS system.

Requirements

~1 min read

Physical stamina: Bartenders spend hours on their feet walking and standing while preparing drinks and serving customers.
Physical strength: Bartenders should be able to lift and carry heavy cases of liquor, beer, and other bar supplies—cases that often weigh up to 50 pounds.
Good physical condition: Bartenders must be in good physical condition in order to stand comfortably for long periods of time and to lift heavy cases of beverages or kegs of beer.
Pleasant personality: Because they deal with the public, they must have a pleasant personality.