System Director Emergency Services

The Director of Emergency Services provides 24/7 strategic, operational, and clinical leadership for emergency services across the regional medical center and critical access hospitals to ensure high-quality, cost-effective, patient-centered care. This position is accountable for direct oversight of nursing practice, emergency management, community EMS coordination, regulatory readiness, and budget management across all designated emergency facilities. Success in this role is achieved through consistent delivery of exceptional clinical outcomes, maintaining continuous accreditation readiness, fostering team growth, and optimizing multi-site operational efficiency aligned with organizational goals.

• Lifting and carrying. Push, pull, move, or position up to 50 pounds independently.
• Mobility and positioning. Stand, walk, bend, stoop, and move around clinical units for extended periods.
• Fine motor and manual tasks. Demonstrate manual dexterity and hand-eye coordination needed to conduct clinical evaluations or operate specialized healthcare equipment.
• Maintain visual acuity to review records, monitor equipment, and assess patient care environments; maintain sufficient hearing to respond to verbal communication, alarms, and emergency signals.
• Cognitive and communication. Exercise critical thinking and sound judgment in high-stress situations; communicate effectively across multi-disciplinary teams, emergency personnel, and families.

Working Conditions and Environmental Hazards:

Describe the typical work environment, physical demands, and any potential hazards associated with the position. Include requirements such as standing, lifting, repetitive motions, travel, or exposure to environmental conditions, as applicable.

Working Relationships:

Interacts continuously with patients, family members, physicians, clinical associates, executive leaders, EMS personnel, community response partners, vendors, and external regulatory officials across all system sites.

Requires advanced clinical leadership skills, expertise in emergency management frameworks, knowledge of Joint Commission and state regulatory standards, and proficiency in financial management and performance improvement tools. Equipment includes standard emergency clinical technology, patient monitors, specialized clinical tools per departmental competency checklists, computer software, electronic health records (EHR), and communication devices.

Minimum of three (3) to five (5) years of progressive nursing leadership experience at a director level or equivalent required. Exceptional communication, interpersonal, and clinical management skills required.