Professional Relations Liaison - Child and Adolescent Programs

We’re changing lives, and we’re hiring people who want to do the same. 

ERC Pathlight treats eating disorders, mood, anxiety, and trauma-related conditions with evidence-based, compassionate care. We meet patients where they are, through locations nationwide and extensive virtual programming, and help them build recovery that lasts. 

Founded in 2008 by psychiatrists and psychologists, we’ve helped 35,000+ people start their recovery. The need for quality mental health care keeps growing, and we’re looking for people who want to meet it. 

Schedule: Full-time, 40 hours/week, Monday-Friday, standard work hours.

The Professional Relations Liaison (PRL) provides program education and develops relationships with referring providers, becoming a resource to the referral sources for the patients struggling with eating disorders and mood & anxiety disorders. The PRL has full territory management responsibility for all duties to meet quarterly goals in support of the center's census budget, specifically accountable for Oak Brook, Northbrook and Virtual child & adolescent treatment programs. 

• →Outreach to Professionals
  • →Provides program education
  • →Develops referral relationships with clinical professionals for both eating disorder and mood & anxiety
  • →Works with both Medical/Surgical Hospitals and Behavioral Health hospitals in providing resources and identifying appropriate patients to refer
  • →Develops relationships with outpatient pediatricians and adolescent medicine specialists, pediatric specialists, schools, pediatric behavioral health professionals, children's hospitals, parent & family community organizations
  • →The PRL is accountable to budget and census needs when within a certain geography of a brick-and-mortar ERC or Pathlight facility
    • →Responsible to accomplish metric measurements regarding activities and census fulfillment
    • →The PRL analyzes market trends and needs and adjusts strategy accordingly
• →Events Planning and Hosting
  • →Organizes and facilitates outreach symposiums and trainings to ensure that ERC/Pathlight is visible in the community
    • →Works with Director in identifying opportunities and appropriate speakers and topics
• →CRM Input & Management
  • →Manages CRM efficiently and timely, including development of correct market and referral information and follow up
• →Internal meetings and duties
  • →Provides update on competitor activity in market
  • →Promotes positive rapport with clinical leadership throughout the system
  • →Provides input for internal marketing team initiatives
  • →Demonstrates deep expertise with services provided and modalities of care
  • →Serves on ad hoc committees such as marketing, conference, communication committees

• 2+ years of medical or behavioral health outreach experience (required)
• High school or GED (required)

• Bachelor’s degree in marketing, communications, public relations, business, counseling/mental health or related field (preferred)

Bonus incentive: This role is eligible for a bonus incentive plan