AI Learning Solutions Intern

## Join our Team About this opportunity: Would you like to turn AI ideas into useful tools for learning and knowledge sharing? Join Learning Innovation / Expert Learning Lab (ELL) to explore how AI can help people find answers, share expertise and learn when they need it, in the flow of work. We are looking for two candidates who enjoy building, testing and improving digital solutions with real users. You will gain hands-on experience across applied AI, software prototyping, user experience and learning design, with cross-functional mentoring and meaningful ownership from the start. The two interns can bring complementary technical and UX/learning strengths, while both contribute practical programming skills. These two positions are based in Stockholm and are fixed-term roles on 75-100% for around a year, starting as soon as possible. What you will do: Working with colleagues, users and subject-matter experts, you will turn ideas into testable solutions. You will build, configure and test AI agents and prototypes, primarily using Microsoft Copilot Studio, and explore lightweight integrations, data connections and automation. Alongside the technical work, you will help shape use cases, conversation flows and interactions that make complex expert knowledge understandable and actionable. You will try prototypes with users, gather feedback and improve them through small experiments and pilots. This means troubleshooting, considering accessibility and learning objectives, and making thoughtful trade-offs around usability, data access, privacy and security. You will also create simple onboarding guidance and document configurations, design decisions, test findings and lessons learned, including approaches that did not work. Your contribution will leave reusable prototypes, methods and recommendations that others can build on. The skills you bring \- You have studied/are studying computer science, software engineering, information systems, UX/HCI, cognitive science, learning design, service design or a related subject at university or higher-education level. \- You have practical programming experience in at least one language, such as Python or TypeScript, basic knowledge of logic, data structures and APIs, and at least one functioning digital prototype, application, automation or comparable technical project. \- Coursework and personal projects count; you should be able to explain your own contribution. \- You bring systematic problem-solving, analytical thinking and the ability to work independently when requirements are still taking shape. \- You have a basic understanding of usability, accessibility and human-centred design, and preferably learning principles such as clear objectives, practice, feedback and cognitive load. \- You can simplify complex information, collaborate with users and experts, and exercise sound judgement about privacy, security and responsible AI. \- Fluency in spoken and written English and Swedish is required. \- You communicate clearly and collaborate effectively with partners across different industries and academic institutions. Preferred skills: \- Experience with Copilot Studio, Power Platform or Microsoft 365 is a plus, not a prerequisite. \- Git, LLMs, AI agents, retrieval, automation, digital learning design, onboarding or immersive learning are also useful. \- Curiosity about how emerging technologies, such as extended reality (XR), can support learning is a plus. What you can learn here You can develop skills in user research and usability testing and SharePoint. We value curiosity, openness to feedback and the willingness to learn through experimentation. Why join Ericsson?At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: Sweden (SE) || Stockholm Req ID: 793086