Support Engineer

At Ericsson Nikola Tesla, we don’t just follow technology—we shape it. With nearly 3000 professionals, mostly from STEM fields, we’re a powerhouse of innovation built on over 75 years of experience. As the region’s leading R&D center and a leading exporter of software development services, we blend deep expertise with bold ideas—lighting the way toward a more connected, secure, and intelligent future. Beyond our cutting-edge ICT solutions in the telecom sector, we’re also shaping the future in healthcare, transport, public services, and multimedia. Our innovative technologies make a real difference—enhancing everyday life and delivering meaningful value to communities. 

You will join a team focused on developing and supporting advanced healthcare solutions, with a strong emphasis on our Hospital Information System (HIS). The team works closely with hospital IT departments and medical staff to ensure reliable system performance and high-quality user experience. We are looking for a Support Engineer who will act as a key link between users and our HIS solution, contributing to operational support, incident resolution, and continuous service improvement. 

• Understanding of IT systems and network infrastructure 

• Strong communication and analytical skills 

• Ability to work in a dynamic environment and collaborate with diverse user groups