Ernestpackagingsolutions1mo ago

Director of Client Relations

San Antonioexecutive

OtherClient Relations

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Quick Summary

Key Responsibilities

San Antonio, TX Sales Territory: Local radius Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary range and comp: 100 - 130k + bonus + perks At Ernest,

Technical Tools

OtherClient Relations

For over 80 years, Ernest has been committed to the success of our extended family, our customers, our employees, and the packaging industry itself. When you work with Ernest, you’ll enjoy the advantages of learning proven methods of success, a proactive approach, and having fun while earning what you’re worth with a lot of really awesome people.

Responsibilities

~1 min read

Motivate and manage a team of B2B Client Relationship Managers (aka outside sales reps)
Drive performance, accountability, and professional development
Coach your team in sales strategies, tools, and account planning
Lead monthly sales meetings and conduct regular reviews to keep goals on track

Serve as the go-to sales leader for your region internally and externally
Build authentic, lasting relationships with business clients
Represent Ernest at appreciation events, sports outings, and client meetings
Partner with supplier reps to drive value and strengthen relationships

Guide and support your Client Relationship Managers as they hunt for new business and grow key accounts
Equip your team to uncover client needs, deliver customized solutions, and build long-term loyalty
Coach CRMs to deepen account penetration and maximize GTM growth across their portfolios
Be a strategic partner in removing roadblocks, navigating client challenges, and ensuring successful outcomes

Create and execute a yearly business plan focused on profitable growth
Recommend process improvements to elevate the sales function
Support company policies related to credit, collections, pricing, and more
Approve pricing deviations and oversee sales promotions, campaigns, and contests

Proven B2B outside sales success
Experience managing and growing an outside B2B sales team
Strong leadership, communication, and coaching abilities
Track record of strategic thinking and operational execution
Confidence in building rapport at all levels from clients to colleagues
Valid driver’s license and a clean driving record
Industry experience not required but relevant outside sales experience is a must

We don’t just build sales teams, we build careers. Our culture is rooted in connection, development, and a shared belief that when one of us moves forward, we all move forward. You’ll be empowered to lead, equipped to succeed, and supported by a team that celebrates every win, big or small.

Let’s build something great together!

Newest Company Video with Keanu Reeves!

Watch us make a cardboard skateboard with Tony Hawk!

Ernest is a nationwide company, but did you know that our humble roots started in a Los Angeles garage? Brothers Ernie and Charles Wilson founded the company in 1946 with a dedication to customized service. Even after decades of delivering great packaging to our customers, that commitment has never changed. We always find the best solution to fit our customers’ needs, even if we have to invent it!