Administration Services Supervisor

Provide comprehensive administrative support in two functions administration department help
desk & Courier services. Also responsible for meeting room reservations & Printing business cards.

Supervising all courier related operations:
a)Schedule staff management, performance & appraisals
b)Supervising team operations by assuring a proper detailed correspondence log & auditing their
day to day work making sure the process is being followed.
c)Preparing monthly transactions log with fulfilment rate to be added to admin dashboard.
d)Vendor management & relations, by keeping good relation with vendors (Egyptian post, Aramex,
DHL, UPS…. etc.) manage to prioritize Etisalat & swiftly finish our requests with them.
e)Managing courier payments records & settlement (administration petty cash)
2.Supervising Help Desk operations:
a)Schedule staff management, performance & appraisals.
b)Supporting help desk team by guidance & replacing any absence.
c)Keeping track record of the ticket system.
3.Prepare administration department dash board data on monthly basis.
4.Receiving business card requests

5.Meeting Rooms reservations system

Language Proficiency:
-English Written
-Arabic spoken & written
Problem Solving:
-Highly essential skill in day to day work, as different types of requests always appear.
Planning Ahead:
Planning is not crucial as work is systematic, Just the normal operation, follow up &
fulfilling the requested.
Innovation:
Innovation comes in managing schedules & assigning tasks to certain personnel plus finding
ways to keep staff motivated & committed

1.Communication and Interpersonal Skills:
Excellent verbal communication skills, with the ability to communicate effectively with
individuals at all levels of the organization.
2.Teamwork and Collaboration:
- Ability to work effectively as part of a team, fostering a positive and cooperative work
environment.
- Willingness to assist colleagues and take on additional responsibilities when needed.

Minimum 2 years experience 

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