Senior Director, Account Management & Partner Strategy

Everlywell is a digital health company pioneering the next generation of biomarker intelligence—combining AI-powered technology with human insight to deliver personalized, actionable health answers. We transform complex biomarker data into life-changing insights—seamlessly integrating advanced diagnostics, virtual care, and patient engagement to reshape how and where health happens.

Over the past decade, Everlywell has delivered close to 1 billion personalized health insights, transforming care for 60 million people and powering hundreds of enterprise partners. In 2025, an estimated 1 in 94 U.S. adults received an Everlywell test, solidifying our spot as the #1 at-home testing company in the country. Fueled by AI and built for scale, we’re breaking down barriers, closing care gaps, and unlocking a more connected healthcare experience that is smarter, faster, and more personalized.

We are hiring a Senior Director, Account Management & Partner Strategy to lead Everlywell's account management team and build our partner strategy. Reporting directly to the Chief Commercial Officer, you'll be a key member of the commercial leadership team — owning retention, renewal, and expansion across our health plan and enterprise client base, and developing and executing partnerships with digital health and other ecosystem partners.

You'll shape how the team plans, sells, and serves; hire and grow great people; and stay close to our most important client executives. You'll also find, structure, and scale the partnerships that help our clients and our business grow.

• 10+ years of account management, client partnership, partnerships, or commercial leadership experience in the healthcare industry

• 5+ years of people leadership, including building and developing high-performing client-facing teams 

• Experience working with health plans required; experience with health plan quality programs (e.g., HEDIS, Star Ratings), at-home diagnostics, or population health a plus

• Track record of owning and growing a multi-million-dollar portfolio of enterprise business, including retention, renewals, and expansion

• Experience building or managing strategic partnerships in digital health or the broader healthcare ecosystem

• Demonstrated success managing executive-level client relationships and leading renewal and expansion negotiations

• Bachelor's Degree required — business or science related field preferred; MBA or advanced degree a plus

• Ability to think strategically and bring structure to team planning and execution

• Ability to empower and develop your team — keeping them focused on the highest priorities

• Highly analytical, strategic thinker and data driven, but also a creative problem solver for complex solutions

• Exceptional executive presence, with strong communication (verbal and written) and presentation development skills — comfortable in the room with client and internal C-suite leaders

• Strong commercial acumen, including contract, pricing, and negotiation experience

• Proven ability to lead cross-functional teams, both internally and externally, to maximize performance without compromising quality, budget, or timelines

• Ability to leverage and use AI with fluency and understanding

• Results-focused and self-motivated, with a flexible and entrepreneurial mindset

• Ability to thrive under pressure and manage multiple high-stakes priorities simultaneously

• Exercises sound judgment and diplomacy with both clients and internal teams

• Prior experience in a fast-paced and evolving environment a plus

• Familiar with HubSpot a plus

Security Notice: Everlywell never requests fees, payment, or banking information at any stage of the recruitment process. Official communications and interview invitations will only come from verified email addresses ending in @everlywell.com or @everlyhealth.com. To ensure your application is secure, always apply directly through our official careers page at https://www.everlywell.com/careers/.