Senior UX/UI Designer

Exoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. At the core of Exoticca's brand equity is the commitment to "creating life milestones." We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel experiences, and demonstrating genuine care for both our customers and the planet.

We are a professional, dynamic, multicultural team in rapid international growth, seeking new partners to help us create the best and most forward-thinking travel company of our generation.

You will be responsible for designing efficient, scalable, and user-centred experiences across both internal platforms and customer-facing web products, with a strong focus on tools used by operational and business teams.

This role is key to improving complex workflows, productivity, and system usability, helping teams work more effectively through better design. You will collaborate closely with product, engineering, and business stakeholders to turn operational needs into intuitive and high-impact solutions.

Experience working with design systems, strong attention to detail, and a solid technical understanding will be key to ensuring seamless collaboration with development teams.

• →Collaborate with cross-functional teams: Work with product managers, engineers, and stakeholders to gather requirements and translate them into intuitive and effective user experiences aligned with business goals.
• →Conduct user research in operational environments: Run usability testing, interviews, and analyse data (e.g., analytics, heatmaps) to understand user needs, validate decisions, and improve workflows.
• →Create end-to-end designs: Develop wireframes, prototypes, and high-fidelity designs in Figma, ensuring scalability and consistency.
• →Improve usability and accessibility: Optimize interfaces for clarity, speed, and accessibility (WCAG), especially in complex systems.
• →Collaborate Closely with Developers: Work closely with developers during the design implementation process, providing detailed design specifications, style guides, assets, and any necessary clarifications to ensure high-quality execution. Utilise the Design System framework to document and manage UI components, ensuring consistent design implementation across teams.
• →Drive data-informed improvements: Participate in A/B testing and iterate designs based on qualitative and quantitative insights to optimise the user experience.

• 4+ years of experience in UX/UI design, with experience designing both internal tools and customer-facing web platforms, including dashboards and complex systems.
• A strong portfolio demonstrating experience designing complex workflows, data-heavy interfaces, or operational systems.
• Strong understanding of user-centered design principles, interaction design, and design systems, with experience creating and maintaining them. Proficiency in Design System for managing design components is required.
• Proficiency in Figma.
• Experience conducting end-to-end user research and usability testing, with the ability to translate research insights into actionable design decisions.
• Familiarity with front-end technologies (e.g., HTML, CSS, JavaScript), and the ability to collaborate effectively with developers to bridge the gap between design and implementation.
• Proven experience working in an agile development environment, with the ability to iterate quickly and prioritise design tasks in fast-paced, collaborative settings.