Hospital Liaison

• →Identify and develop new referral sources
• →Prepare for and participate in trade shows, exhibits, and advertising campaigns
• →Conducts in-service for referral sources and case managers, educating them in the use and application of equipment and services
• →Initiate resolution for complaints from referral sources with the appropriate management
• →Understand and provide information on Medicare and insurance procedures, pricing information, and product information to referral sources
• →Assist the center in the ensurance of clean paperwork before packages are sent to accounting for billing and collections activities by conducting follow-up visits to the physicians to obtain prescriptions for services
• →Make rounds to contact all case managers each day at the assigned facility, reminding case managers of availability to provide patient disarrange equipment needs
• →Communicate with center throughout the day on oxygen discharges so that center can schedule Service Rep to complete home setup of equipment
• →Understand and communicate coverage criteria to case managers and patients as applicable
• →Complete setup paperwork daily for all equipment delivered
• →Assist with getting CMNs and chart notes as requested by center daily required for billing

#SLS

• →Should have excellent communication skills and be comfortable interacting with patients, physicians, and hospital staff on a daily basis
• →Will need to gain knowledge of basic Medicare coverage guidelines and documentation requirements, including CMNs
  • →Responsible for gathering this information for reimbursement
• →Speak effectively before groups of customers or employees of the organization
• →Add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals
• →Compute rate, ratio, and percent, as well as to draw and interpret bar graphs
• →Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• →Deal with problems involving several concrete variables in standardized situations

• College degree preferred
• Computer skills required
• Previous health care experience preferred