Field Service Technician

Australia·Melbournemid

Field Service TechnicianSkilled Trades & Field Services

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Quick Summary

Key Responsibilities

Automatic doors and gate automation systems Boom gates, sliding gates, swing gates,

Technical Tools

Field Service TechnicianSkilled Trades & Field Services

At FAAC Technologies, we provide innovative automation and access control solutions that enhance security, safety, and convenience across a wide range of environments. From automatic doors and gates to advanced access control and parking systems, our technology helps people move safely and efficiently every day.

As a global leader in access and mobility solutions, we are committed to delivering high-performance, sustainable outcomes for our customers. We are now seeking a passionate and self-motivated Field Service Technician to join our team in Melbourne.

About the Role

~1 min read

This is an exciting permanent full-time opportunity for an experienced Field Service Technician who enjoys working autonomously, solving technical challenges, and delivering exceptional customer service.

In this role, you will be responsible for servicing, maintaining, troubleshooting, and repairing a diverse range of automated access solutions across VIC. You will work from a fully equipped company service vehicle and be the face of FAAC Technologies for many of our customers. As such, professionalism, technical expertise, and a customer-first mindset are essential.

Responsibilities

~1 min read

→Diagnose faults and carry out repairs on automated access equipment.
→Perform inspections, testing, commissioning, and technical assessments.
→Provide customers with technical advice and product support.
→Maintain service vehicle stock levels, tools, and equipment.
→Complete service documentation and reports accurately and on time.
→Promote and support preventative maintenance and service agreement programs.

Requirements

~1 min read

Experience in one or more of the following areas will be highly regarded:

Automatic doors and gate automation systems
Boom gates, sliding gates, swing gates, and bollards
Speed gates and pedestrian access control devices
Parking and vehicle access systems
Access control and security integration solutions
Electrical troubleshooting and fault finding
Field service or maintenance environments

To be successful in this role, you will possess:

Previous experience in a similar service technician or maintenance role
Strong electrical and mechanical fault-finding skills
Excellent customer service and communication abilities
Strong time management and organisational skills
A current Australian Driver's Licence
An Electrical Fitter Licence or Restricted Electrical Work Licence (minimum requirement)