Senior Account Director (Ongoing Opportunity)

As the Nonprofit Marketing Platform trusted by over 1,300 nonprofits, Feathr is purpose-built to help our customers unlock more results, time, and confidence.

Feathr's software marketing platform equips nonprofits with the tools they need to build purposeful connections with their community and grow impact with confidence.

We're working on building an amazing culture at Feathr, where amazing people (like you) can do their best work. If you're ready to grow and "help the helpers" you've come to the right place.

• Customer-focused -- desire to sell a product that brings honest value to your customers and their team. You do what's right by your customers.

• Coachable - self-improvement expert that understands you must apply feedback to grow.

• Passionate -- You love sales! Whatever your motivation and driving force, your energy and smile is contagious.

• Excellent communication and active listening -- listen fully to your audience and respond thoughtfully.

• Hungry - consistent drive to achieve goals and maximize your income.

• Authentic - we want you to be yourself and our customers do, too!

• Humble - we need you to take your work seriously, not yourself.

• Diligent - consistently exhibit disciplined care for your work and assigned goals

• Curious - see the value of research and knowledge. The why matters.

• Emotional intelligence - empathize with others and don’t require verbal communication to understand what your audience may be thinking or feeling.

• Guide nonprofits through the buying process from demo to proposal to close. Most of that guidance is provided to executive directors, senior marketers and fundraisers via zoom calls, phone calls and written follow-up.

• Prep for new demos + closing calls, leading those calls, executing personalized follow up, pipeline management within Salesforce and sharpening your skill sets with fellow Flock members.

• Report to the Associate Director of Sales who will help prepare your proposals, close deals and refine your skill-sets with monthly coaching sessions.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

In addition, you’ll receive health/dental/vision insurance, and other benefits like a professional development budget, office food, and social events, not to mention being a part of a supportive and motivated team.

This role is open to remote candidates located within the United States, with a preference for those in the EST or CST time zones.

As a part of our commitment to creating a fair and positive interview experience for all candidates, we offer full transparency of our interview stages to give applicants an idea of the time and effort involved. Additionally, each interview stage consists of standardized questions and rubrics with a scoring system to ensure a consistent and fair assessment practice of all candidates.

Please note: Because this is an evergreen posting, the timeline for moving through these stages may differ from a traditional hiring process. We review applications on a rolling basis, and candidates typically enter the interview process once a relevant opening becomes available rather than immediately upon applying. This means the time between application and first outreach can vary. Sometimes it's quick, and sometimes it takes longer. Below is what the process looks like once it begins.

We've prepared a comprehensive candidate resource that provides valuable insights and tips for interviewing at Feathr. It covers everything from common interview questions to helpful advice on how to make the most of your interview experience with us. Access the resource here.

We encourage all applicants to take advantage of this resource to help prepare for their interviews and gain a deeper understanding of what to expect when applying to join our Flock.

Feathr defines culture as the secret sauce that makes our flock members want to come to work everyday and do their best work. Like every company, we have an acronym that conveys the most important aspects of the culture we strive to have. 

• Practicality: Progress Over Perfection

• Ambition: When Feathr wins, We all win

• Candor: Better communication, Better results

• Trust: Assume the best, Share openly

• Service: We exist to fix

This acronym is only as useful as the integrity of the people who reference it and believe in it. Every person at Feathr will face challenges, the most important quality is a commitment to work through those challenges with self-awareness and honesty. 

Feathr is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees. So, however you identify and whatever background you bring with you, if you think you’d drive value in this position, please apply.