Patient Services Representative - PNC

Are you a detail-oriented and compassionate individual with a passion for helping people? We are in search of a dedicated Patient Services Representative in our Patient Navigation Center (PNC) to join our thriving practice. If you are committed to providing outstanding patient care, we want you to be part of our team!

• →Answer calls, texts, address inquiries, and route to the appropriate staff.
• →Verify patient insurance for accurate billing and reduced financial burdens.
• →Collect payments, provide receipts, and assist with billing inquiries.
• →Update patient information, including personal and insurance details.
• →Proactively schedule follow-up appointments for convenient care access.

• High School Diploma or equivalent
• Professional verbal communication skills and excellent interpersonal skills
• Ability to build rapport with patients, parents, doctors, and team members
• Proficient in Microsoft Office
• Denticon experience preferred
• Call-Center or dental experience preferred
• Bi-lingual preferred