Universal Orlando Credit Card Sales Ambassador

Do you enjoy meeting new people and building brand awareness? Look no further! You will work in a fun, fast paced environment surrounded by the magic of Universal Parks in Orlando. 

Engage and interact with guests in a friendly and approachable manner, offering information about Universal's branded credit card offerings.

Create memorable guest interactions by effectively communicating the features, benefits, and perks of our credit card programs.

Provide personalized recommendations based on guests' preferences and needs, showcasing how our credit cards can enhance their experience at Universal Orlando.

Act as a knowledgeable resource, addressing guest inquiries and concerns related to credit card applications, rewards, fees, and terms.

Collaborate with fellow team members to achieve daily acquisition targets and promote a positive team environment.

Maintain a comprehensive understanding of Universal’s attractions, shows, and events to better connect credit card benefits to the overall park experience.

Assist guests with completing credit card applications and ensure accuracy in collecting required information.

Stay current with industry trends, cardholder benefits, and promotions to effectively convey the value proposition of Universal credit cards.

Comply with all bank policies, regulations, and laws.

Flexible scheduling is a requirement of this position which means that your schedule could change as business needs evolve.

Passion for delivering outstanding customer service with a friendly and engaging personality.

Excellent communication and interpersonal skills, with the ability to connect with diverse groups of people.

Sales-oriented mindset with the ability to effectively present and sell credit card benefits to potential cardholders.

Strong attention to detail and organizational skills, ensuring accurate completion of credit card applications.

Ability to work in a fast-paced, dynamic environment and adapt to changing guest needs.

Basic knowledge of financial concepts, credit cards, and rewards programs (training will be provided).

High school diploma or equivalent; college degree preferred.

Bilingual language skills a plus.

At least one year of previous sales or customer service experience required, prior experience in retail or banking preferred.

Ability to work a flexible schedule, including evenings, weekends, and holidays and navigate changing schedules as required based on business needs.

Physical Demands:

• Must be able to stand for long periods of time
• Must be able to lift and carry up to 50 lbs
• Must be able to work outdoors in all weather conditions
• Must be able to walk back and forth to acquisition locations to assist guests and employees

FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves—no matter their role or where they are in their journey.

Learn more here.

FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.

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All our jobs will be posted for a minimum of 5 calendar days.  Job postings may come down prior to 5 calendar days based on volume of applicants.