Client Service Representative

• Deliver unparalleled customer service whilst focused on sales objectives

• Comply with governance, compliance, and operational standards

• Ensure first-time resolution of customer queries and complaints

• Build and maintain stakeholder relationships to support customer needs

• Use your good analytical and organizational skills

• Maximize sales opportunities, cross-selling, and digital adoption

• Effectively work under pressure and meet tight deadlines

• Drive customer satisfaction by proposing and supporting process improvements  

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• You will be an ideal candidate if you:

• Have a Grade 12 qualification (Diploma preferred)

• Have 1 to 3 years of experience in a similar client service environment

• Possess strong WesBank product knowledge and sales support capabilities

• Opportunities to network and collaborate

• A challenging and dynamic working environment

• Opportunities to innovate

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to.

• Always doing the right thing – you fight for ethical conduct and transparency.

• Value differences – be inclusive, gracious, decent, and humble.

• Build trust not territory – you create a culture of sharing by unlocking our collective wisdom to achieve the best results.

Closing Date: 25 November 2026

All applications must be done via the Group’s application portal. To access the portal click on the link below.

(Workday (myworkdayjobs.com)

All appointments will be made in line with FirstRand Groups s Employment Equity Plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.