Mortgage Banking Officer

Are you passionate about helping people achieve their homeownership dreams? Do you enjoy building relationships, growing your business, and making a meaningful impact in your community?

At First Service Bank, we believe banking is about more than transactions. It's about people, relationships, and creating opportunities that make a difference.

We're looking for someone who combines mortgage lending knowledge with a passion for customer service, business development, and helping borrowers navigate one of life's biggest financial decisions.

As a Mortgage Banking Officer, you'll help customers explore home financing opportunities while developing strong relationships with referral partners, community members, and fellow bankers.

You'll play an important role in growing our mortgage business while delivering the personalized service First Service Bank is known for.

• →Develop and maintain relationships with prospective borrowers, real estate professionals, referral partners, and community contacts.
• →Originate mortgage loans in accordance with approved bank programs, lending guidelines, and regulatory requirements.
• →Guide borrowers through the mortgage application process, helping them understand available financing options and next steps.
• →Evaluate borrower information and documentation to identify appropriate mortgage financing solutions.
• →Maintain an active mortgage loan pipeline, monitor application progress, and communicate with customers throughout the lending process.
• →Partner with mortgage processors, underwriters, closers, and other team members to support accurate and timely loan processing.
• →Ensure mortgage applications, disclosures, and supporting documentation are complete and submitted within required timeframes.
• →Develop new business through community involvement, relationship building, and market outreach.
• →Collaborate with First Service Bank branches to identify mortgage opportunities and strengthen internal referral relationships.
• →Recognize opportunities to connect customers with additional banking products and services.
• →Maintain accurate loan records and comply with applicable lending regulations, investor guidelines, and bank policies.
• →Participate in ongoing professional development, product training, and mortgage banking initiatives.

We're looking for someone who enjoys connecting with people, takes ownership of their results, and understands the importance of delivering an exceptional lending experience.

• High school diploma or GED required; bachelor's degree preferred.
• Demonstrated experience in mortgage loan origination or related lending.
• Ability to develop referral relationships, generate business opportunities, and manage an active mortgage loan pipeline.
• Working knowledge of mortgage lending products, borrower qualification requirements, disclosures, and investor guidelines.
• Active NMLS registration and other credentials required for assigned mortgage lending activities.
• Proficiency in Microsoft Word, Excel, and mortgage lending systems.
• Strong sales, relationship-building, and customer service skills.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Attention to detail, sound judgment, and commitment to regulatory compliance.
• Ability to work independently while collaborating with internal teams and referral partners.
• Willingness to participate in community events, market activities, and professional development opportunities.

You might be a great fit for this role if:

• You enjoy helping individuals and families achieve their homeownership goals.
• You have a natural ability to build relationships and earn people's trust.
• You're motivated by results but never lose sight of the customer experience.
• You understand the importance of accuracy, compliance, and follow-through.
• You enjoy networking, developing referral partnerships, and creating new business opportunities.
• You're comfortable managing a pipeline while keeping borrowers informed every step of the way.
• You believe success comes from strong relationships, teamwork, and doing what's right for the customer.

At First Service Bank, we're proud of the relationships we've built with our customers, communities, and associates.

When you join our team, you'll have the opportunity to contribute to a growing mortgage banking department while working alongside people who value collaboration, integrity, and exceptional service.

We believe in supporting our associates, encouraging professional growth, and providing opportunities to make a difference.