Quick Summary
Overview
About Flex Dental: Flex is an innovative and quickly growing software company that focuses on providing a great product and exceptional support and service.
Technical Tools
OtherSupport Technician
What We Offer
~1 min read✓Product specialist for our applications for dental offices. (Tier 1)
✓Providing support via chat, email, talk, remote session(s) (multi tasking required)
- Omni-Channel Support (Chat, Phone, and Email)
- Internal collaboration with support, training, and billing departments
- External collaboration with client's IT services/third parties
- Engaging with clients as a product specialist for all needs (questions, troubleshooting, updates, etc.)
- Individual and Team-Based Problem Solving
- Working with Tier 2/Escalation Support Representative
- Connecting to clients via remote software
- Ability to work collaboratively with all team members, including: support, trainers, developers, managers, and administrators.
- Ability to multi-task efficiently (providing multi-channel support simultaneously)
- Critical thinking/Troubleshooting
- Self Manage Workload (Prioritization, Time Management)
- Ability to be self-directed, prioritize tasks, and organize overall workload.
- Ability to work effectively in a fast-paced environment
- Provide accurate and quick support
Nice to Have
~1 min read- Technical Support Background (2 years of customer service experience preferred)
- Understanding of Windows Operating System(s)
- Previous High Pace Work Experience
- Experience with Multi-Channel Support
Location & Eligibility
Where is the job
Provo, United States
On-site at the office
Who can apply
US
About this job
- Who can apply
- United States
- Posted
- 32 days ago
Listing Details
- First seen
- September 26, 2026
- Last seen
- October 28, 2026
Posting Health
- Days active
- 32
- Repost count
- 0
- Trust Level
- 18%
- Scored at
- October 28, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application
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