Revenue Assurance Manager

About the Role

We are looking for an experienced Business Finance Manager to own and strengthen our end-to-end Order-to-Cash (O2C) process. The role is responsible for ensuring accurate customer onboarding, billing, collections governance, revenue accounting support, and revenue assurance while eliminating revenue leakage through robust controls and automation. The ideal candidate should have strong experience in SaaS or subscription- based businesses and be comfortable partnering with Sales, Customer Success, Legal, Product, and Finance.

Key Responsibilities

1. Revenue Assurance & Order-to-Cash

- Own the complete finance lifecycle from customer contract execution to revenue realization.
- Review commercial terms to ensure accurate billing and revenue recognition.
- Ensure timely creation and maintenance of customer master (CIF).
- Oversee generation of Proforma Invoices, Tax Invoices, Credit Notes and Debit Notes.
- Ensure billing is in line with contractual terms and approved pricing.
- Monitor recurring billing, milestone billing and implementation-based billing.
- Review customer reconciliations and ensure timely resolution of billing disputes.
- Monitor collections, customer ageing and DSO.
- Identify and eliminate revenue leakage across the Order-to-Cash process.

2. Revenue Accounting

- Review Deferred Revenue and Unbilled Revenue schedules.
- Support revenue recognition in accordance with Ind AS 115.
- Review month-end revenue reconciliations.
- Support statutory and internal audits related to revenue.

3. Process Governance & Controls

- Design and strengthen controls across the revenue cycle.
- Ensure compliance with internal approval matrices and finance policies.
- Own SOPs related to revenue assurance.
- Identify process gaps and implement improvements.
- Drive automation initiatives in billing and revenue processes.

4. Team Management

- Lead and mentor the Revenue Assurance team.
- Allocate work and monitor team productivity.
- Ensure adherence to defined SLAs.
- Build a culture of accuracy, ownership and continuous improvement.

5. Cross-functional Collaboration
- Partner with Sales for contract and pricing validation.

Who we're looking for :

1. Chartered Accountant (CA) with 6–8 years of relevant post-qualification experience, preferably in a product/SaaS-based organization.
2. Strong experience in managing the end-to-end Order-to-Cash (O2C) cycle, including billing, collections, revenue assurance, and revenue accounting.
3. Proven experience in leading and mentoring teams, with the ability to drive performance and operational excellence.
4. Excellent stakeholder management skills, with experience collaborating across Sales, Customer Success, Legal, Product, and Finance teams.
5. Experience in identifying revenue leakage, strengthening financial controls, and driving process improvements and automation initiatives.
6. Strong analytical, problem-solving, and reconciliation skills with high attention to detail.