People Systems Data Analyst - South Bank, QLD

• Support users of the People Systems data auditing tool, helping them understand audit findings, flagged records and required actions.
• Coach HR, Payroll and business users on running audits, interpreting results and resolving exceptions.
• Investigate data exceptions, identify root causes and determine where corrections need to be made.
• Guide users through Workday corrections using appropriate business processes, or action corrections where required and permitted.
• Support bulk data corrections, testing and approvals under the guidance of senior team members.
• Help align data across Workday, local payroll systems and Core by identifying where corresponding corrections are needed.
• Build and maintain basic Workday reports to support auditing and validation.
• Identify recurring data quality trends and root causes to support process and training improvements.
• Support validation and regression testing for Workday releases and system changes, including logging defects.
• Create and maintain user guides, job aids, FAQs and knowledge resources.
• Build strong working relationships with HR, GPS, payroll and other stakeholders, and contribute to workshops and requirements-gathering activities.

• 0–2 years’ experience working with HR, payroll or HRIS data, with Workday experience preferred, or demonstrated aptitude for learning complex systems.
• Hands-on experience working with data using Microsoft Excel or similar data analysis and reporting tools, including reviewing, comparing, validating and identifying issues within datasets.
• Confidence using Excel to work with structured data, with experience using functions, filters, sorting or other features to investigate and validate information.
• Exposure to HR processes, payroll, HR technology, data analysis or business analysis in a professional environment.
• Strong attention to detail and a commitment to data quality and accuracy.
• Good analytical and problem-solving skills, with the ability to identify data anomalies, investigate discrepancies and trace issues to their root cause.
• Ability to follow established processes and work effectively with guidance.
• A proactive approach to learning and a genuine interest in developing Workday and HR data expertise.
• Confidence explaining data and system concepts to non-technical users and coaching others.
• Experience in a support, data analyst, payroll or HR operations role is advantageous.
• Qualifications in Human Resources, Business Administration, Information Systems, Data Analytics or a related field.
• Workday training or certification is advantageous but not essential, with the opportunity to develop this capability in the role.

What you'll Enjoy:

🙋🏾‍♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd

👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability 

🎉Development: Individualised Learning & Development pathway options

🔧Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages

🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more

🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more

💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within  

🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

🌞Mental Health: Support and Employee Assistance Program for staff and family

🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)  

🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment

💛 Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave

#LI-BC2#FCB#LI-Onsite

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