1d ago
New

Advanced Process Support Engineer, Pumps/Cyclones/Valves

United StatesUnited States·Tucsonmid
Customer SupportSupport Engineer
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Quick Summary

Key Responsibilities

Serve as a technical process resource for Sales and Site Support on grinding, classification, gravity concentration, and slurry transport circuits.

Technical Tools
Customer SupportSupport Engineer

About the Role

~1 min read

As an Advanced Process Support (APS) Engineer, you will provide process-focused technical support for FLSmidth's Pumps, Cyclones & Valves (PCV) business, helping customers improve mineral processing performance.

You will work closely with our Sales and Site Support teams at customer mine sites, bringing deeper process expertise to grinding, classification, gravity concentration, and slurry transport circuits. While Field Service teams focus primarily on mechanical installation and maintenance, you will focus on how our equipment performs within the overall process.


This is a highly customer-facing, field-based role with approximately 50% to 75% travel across the assigned region/territories.



Responsibilities

~2 min read

  • →Process support and optimization: Serve as a technical process resource for Sales and Site Support on grinding, classification, gravity concentration, and slurry transport circuits. Diagnose performance issues and recommend operating or equipment changes that improve throughput, recovery, and wear life.
  • →Circuit surveys and sampling: Plan and execute plant surveys and sampling campaigns, including particle size analysis, density and flow measurement, and mass balancing. Establish baseline performance and quantify the impact of improvements.
  • →Simulations and sizing: Use FLSmidth proprietary software to perform cyclone simulations, pump sizing, and circuit modeling for proposals, upgrades, and troubleshooting. Validate results against field data and share learnings with Product Line and Applications Engineering teams.
  • →Commissioning and troubleshooting: Support commissioning of new PCV and Knelson installations from a process perspective. Troubleshoot issues such as cyclone roping, bypass, poor separation, and pump-cyclone mismatch in collaboration with Field Service Engineers.
  • →Digital solutions: Support the deployment, configuration, and customer adoption of Krebs OSA and other PCV digital and monitoring products. Interpret process data and translate findings into actionable recommendations.
  • →Gravity concentration: Support Knelson gravity concentrator applications, including gravity recoverable gold (GRG) assessment, circuit design reviews, performance audits, and optimization of existing installations.
  • →Sales support: Partner with Sales to identify upgrade and competitor-displacement opportunities. Develop technical value cases supported by survey and simulation data and contribute to customer proposals and presentations.
  • →Customer training: Deliver process-focused training to plant metallurgists and operators covering the performance, operation, and optimization of PCV products and digital solutions.
  • →Reporting and knowledge sharing: Prepare clear, professional survey, commissioning, and site reports documenting findings and recommendations. Share field learnings across Site Support, Applications Engineering, and Product Line teams.



  • Bachelor's degree in Mineral Processing, Metallurgical Engineering, Chemical Engineering, or a closely related field.
  • Minimum 3 to 5 years of experience in mineral processing. Experience as a plant metallurgist or in a similar operations-facing process role is strongly preferred.
  • Solid working knowledge of comminution circuits, slurry transport, and plant performance metrics.
  • Experience with gravity concentration circuits, ideally Knelson concentrators, is a strong asset.
  • Hands-on experience planning and conducting plant surveys, sampling campaigns, and mass balances.
  • Strong data analysis skills, including Excel.
  • Experience with process modeling software such as JKSimMet or similar tools is preferred. Training on FLSmidth proprietary sizing and simulation software will be provided.
  • Comfortable working with process data, instrumentation, and digital monitoring platforms. Experience with online analytics or process control systems is an advantage.
  • Working knowledge of slurry pumps, hydrocyclones, valves, and gravity concentrators from an operational perspective. Hands-on mechanical expertise is not required.
  • Strong communication skills and the ability to work independently with plant metallurgists, operators, site leadership, and sales teams.
  • Willingness and ability to travel approximately 50% to 75% across the assigned region.
  • Fluency in English preferred. Additional language requirements may apply depending on the assigned region.


What We Offer

~1 min read
✓Competitive compensation with performance-based incentives.
✓Health and dental benefits.
✓Generous time off.
✓Long-term career opportunities with a global company with more than 140 years of industry experience.
✓Opportunities for technical training, professional development, and career growth.
✓Access to a global employee recognition platform that enables employees to celebrate achievements, share appreciation, and stay connected.

As an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply. The more diverse our employees are, the stronger our team is.


In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, number of children, and photographs from your application materials.

We review applications and interview candidates actively, so we encourage you to apply as soon as possible. Candidates will be contacted via email.


FLSmidth is the leading supplier of engineering, equipment and service solutions to customers in the mining and minerals industries – for more information please visit FLSmidth.com/careers

We offer all employees access to a dedicated recognition platform, empowering you to celebrate achievements, share appreciation and stay connected globally.

Location & Eligibility

Where is the job
Tucson, United States
On-site at the office
Who can apply
US

About this job

Who can apply
United States
Posted
1 day ago
Employer
has 218 open jobs on Jobera in 20 countries.

Listing Details

Posted
November 6, 2026
First seen
November 6, 2026
Last seen
November 6, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
51%
Scored at
November 6, 2026

Signal breakdown

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Advanced Process Support Engineer, Pumps/Cyclones/Valves