Summer 2027 IT Field Services Intern

• Deadline to submit application: October 17. 2026
• Paid Internship
• No Corporate housing is offered and/or available

FNB's IT Field Services internship provides hands-on experience supporting end-user technology across branch, corporate, and operational environments. Interns gain exposure to frontline IT support through the Tech Bar, endpoint device deployments, asset management, ticket management, and in-person customer support activities.

Working alongside experienced IT Field Services professionals, interns will help support device refresh initiatives, new hire onboarding, hardware inventory management, and walk-up technical support. The internship is designed to develop foundational technical support, customer service, documentation, and problem-solving skills while providing insight into how enterprise technology services enable employees across the organization.

This role serves as a pathway into entry-level IT support and infrastructure careers by providing practical experience with IT service management processes, endpoint technologies, asset governance, and customer-focused service delivery.

• →Assist with deployment, configuration, and setup of laptops, monitors, peripherals, and mobile devices for new hires, refresh programs, and office moves.
• →Provide first-level technical support through the Tech Bar and field support activities by assisting users with common hardware, software, and peripheral issues.
• →Support IT asset management activities by updating inventory records, tracking equipment assignments, assisting with asset collection efforts, and maintaining accurate documentation.
• →Update and maintain service requests, incident tickets, deployment records, and related documentation within the IT service management platform to support operational reporting and compliance requirements.
• →Assist with conference room and meeting technology support, including basic troubleshooting of audiovisual and collaboration tools.
• →Participate in process improvement initiatives, documentation updates, knowledge base maintenance, and other operational projects that enhance service delivery and user experience.
• →Participate and attend FNB related events/trainings that are scheduled for all Summer Interns

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.

Our internship programs are designed to ensure you gain valuable skills in your field of study while providing networking opportunities with professionals throughout the organization.

Over the course of the internship period you will:

• Gain hands-on experience Develop a foundational understanding of enterprise IT support operations, including endpoint deployment, incident management, service requests, inventory management, and customer support practices.
• using IT service management and asset management tools while learning the importance of accurate documentation, compliance, and data stewardship.
• Strengthen technical troubleshooting, communication, customer service, and problem-solving skills through direct interaction with employees and participation in day-to-day IT support activities.
• Learn how frontline technology support contributes to business productivity, risk management, operational efficiency, and overall employee experience.